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Hello @JSP,
can you please go to Help > Delivery inside Newsletter and tell me wha you see on “How are messages delivered by Newsletter to your subscribers?” section? A screenshot of the whole page would be helpful too.
Thanks,
MichaelHello,
are you using an Smtp plugin / external service to send your emails? This could be caused by a number of reasons, so the more specific on your sending setup you can be, the better.
Thanks,
MichaelHello, you can try with our shortcode [newsletter_form], read here for more info.
Hello @selehattininn,
I didn’t fully understand what you’re trying to do, could you please be more specific?
Thanks
MichaelHello @jose.flipe,
just go to Settings > General Settings > Setup Wizard and the step by step installation should start again.
Let me know if you need anything else,
Michael`Hello Domenico,
I can confirm we never ran lifetime subscription offers on our own website. All our licenses last one year from the moment of purchase and include access to updates and premium support. A renewal notification is sent shortly before subcription expiry date.
Best regards,
Michael
The Newsletter PluginHello,
thanks for your enquiry. First of all, can you tell me which issues are you experiencing during ticket creation?
About yuor questions: yes, you’d need to export your lists as csv, then you can easily import them in our plugin through the Advanced Import addon. If you had signup pages created with Tribulant’s plugin, you’d need to deactivate them and replace them with Newsletter’s own sign up forms.
Hello,
did you follow our guide on how to implement custom themes? You can find it here. In particular, be sure to have put your custom themes in the right folder, otherwise they could have been overwritten by the update.
Michael
The Newsletter PluginHello, you can contact me at michael@thenewsletterplugin.com. I’ll gladly help you.
Hello @birkmanit,
in order to be able to help you, we’d need some more info. What is your status panel reporting? Any Ko’s?
Michael
Hello @moscato,
actually in the same blogpost it’s clearly stated we fully addressed the vulnerabilities 🙂
Unfortunately there is no option to remove it and we don’t plan to introduce it either. A skilled developer could easily help you with this.
Hello @edupin,
test emails are used for..well, test purposes. We added [test] tag to help Newsletter’s users to differentiate them from regulars newsletters.
Hello Humberto,
Michael from the Newsletter Plugin here.
I’m not sure what you are asking about your username issues: could you please clarify?Also, if you are asking about our templates, in the premium versione they are the same as in the free version, using the Composer.
Best regards,
MichaelHello,
feel free to buy the blogger plan and test out all our addons, then you can decide whether to ask for a refund (we offer a 30 days money back warranty) or upgrade to Agency paying only the difference.
Michael
Hello Claus,
thank you for your feedback. We did some tests with the Gutenberg plugin and we didn’t find any serious conflict happening. Can you please specify which module of our composer isn’t working properly while Gutenberg is active?Thank you!
Michael
The Newsletter PluginHello Johann,
I replied to your mail on the 25th of February but apparently you never get it. I then replied back to your last mail on 11st of March, still no luck I suppose. I don’t know what went wrong but let me apologize for this. Anyway, your license is active from the 25th of February, as you may check in your account page on our website.
If it’s ok, please reply to this post to confirm your account is active.
Michael
The Newsletter PluginHello,
can you please send the email address you registered with to this address: michael@thenewsletterplugin.com so we can check?
Thanks,
MichaelHello pikks,
Leads extensions was meant to fully replace the old Popup extension, as its design was outdated and its features too. Please use Leads extension from now on, we will update it with new features in the near future.
Thanks,
Michael
