Home Forums Newsletter Plugin Support Please confirm subscription email message

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #322682
    info
    Participant

    Help, please.

    Where can I customize the email content sent to users when requesting confirmation for their subscription? Presently, users receive a generic email with the following message:

    ==== Generic message ===
    Hi,

    A newsletter subscription request for this email address was received. Please confirm it by clicking here.

    If you did not make this subscription request, just ignore this email

    #322867
    Michael
    Keymaster

    Hello, and thanks for using our plugin. You can set up the confirmation message by going to Subscription > Settings and Messages > Activation.

    Michael

    #341758
    eddyalborz
    Participant

    i did Customize them but when i resize the Confirmation email it not same desgin as i make it desgin from Message templates
    and in that i cant rly custmomzie plz help

    #341784
    Michael
    Keymaster

    Hello,

    can you please explain further? How is the layout different from what you designed?

    Michael

    #341826
    eddyalborz
    Participant

    like i don’t want the email design tack from the Message templates

    #341836
    Michael
    Keymaster

    I’m sorry, I still don’t understand what exactly isn’t working here. Did you design your confirmation email using the composer?

    Michael

    #341855
    eddyalborz
    Participant

    I customized the confirmation email by adding HTML and styling it, and I previewed it successfully—it looked great. However, when I receive the confirmation email, the design is not as I created it. Instead, it appears as the default “message template”, and my custom design is being overwritten.

    I would like to prevent the message template from overriding my custom confirmation email design.

    Could you please guide me on how to disable or turn off the message template so that my custom design is used as the confirmation email template?

Viewing 7 posts - 1 through 7 (of 7 total)
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