I customized the confirmation email by adding HTML and styling it, and I previewed it successfully—it looked great. However, when I receive the confirmation email, the design is not as I created it. Instead, it appears as the default “message template”, and my custom design is being overwritten.
I would like to prevent the message template from overriding my custom confirmation email design.
Could you please guide me on how to disable or turn off the message template so that my custom design is used as the confirmation email template?