FAQ – Newsletters

How to restore a deleted newsletter? Deleted newsletters. When a newsletter is deleted, it is completely removed, there is no trash area, so it cannot be restored. With the deletion even all the massive statistics data is removed, can be useful to free up space into the database. Can I get post titles and excerpts … Read more

How To

How can I add a custom field to the subscription form? To add a custom field to the subscription form, you can follow these steps: How can I add a custom field to the profile editing form? To add a custom field to the profile editing so the subscriber can change it, follow these steps: … Read more

Images on emails are not showing up

This is a problem that appears randomly and often the same newsletter opened with different clients (Gmail, Outlook, Apple Mail, Yahoo, Thunderbird, Office 365, …) shows different behaviors. Special case is when the images are not shown on iPhone. Short answer: it’s not a problem with your newsletter or the Newsletter plugin. But let’s see … Read more

Easy Digital Downloads Integration

Easy Digital Downloads is the leading e-commerce plugin for files in the WordPress world. This integration allows Newsletter users to automatically subscribe customers to a mailing list and to optionally embed a simple checkbox inside the EDD checkout page. Additionally, you’ll be able to generate a “last products” newsletter simply by dragging the EDD block. … Read more

GDPR: Export Personal Data

The Newsletter plugin collects subscribers’ data and those data should be made available for download by the subscriber itself. Personal data is a wide term and it’s not only related to the subscriber’s email, name or lists to which he’s subscribed, but even to activity data like clicks on newsletter he received. Google gives a … Read more

Re-asking Subscription Confirmation to your Subscribers

We’re receiving many requests to get instructions about asking again a confirmation to all subscribers collected with the Newsletter plugin, believing the GPDR is demanding this steps to be compliant. Actually there is no need to stress all your subscribers with such a request. If they’re subscribed and they didn’t use the unsubscribe link you … Read more

GDPR: Getting Consent for Imported Subscribers

If you have a list of subscribers ready to be imported but you don’t have a consent, you can use Newsletter to get it. Of course, and first of all, you need to be sure laws let you to proceed in this way. The import is rather immediate: you can use the import tool available in … Read more

GDPR: Getting Consent

The GDPR states clearly that: “Consent should be given by a clear affirmative act establishing a freely given, specific, informed and unambiguous indication of the data subject’s agreement to the processing of personal data relating to him or her, such as by a written statement, including by electronic means, or an oral statement.” What does … Read more

Collecting Subscribers

Also known as “list building” is one of the main activities of email marketing. Subscribers can be collected using a form, integrating the subscription on checkout, comments, registration, or even importing them from a file or via API from external sources. Later you’ll need to manage your subscribers and keep your list clean, but that’s … Read more

GDPR Compliance

General Data Protection Regulation and The Newsletter Plugin The General Data Protection Regulation (GDPR) adopted by the European Union entered into force in May 2018. This regulation poses a set of rules for how we communicate and interact with prospects and customers within the European Union and it focuses also on data storage and protection. … Read more