Forum Replies Created
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AuthorPosts
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Roberto
KeymasterYou can find all the previous versions at https://wordpress.org/plugins/newsletter/advanced/
Regards,
RobertoRoberto
KeymasterHi, you can easily customize the block following this guide: https://www.thenewsletterplugin.com/documentation/developers/dev-composer-blocks/
Regards,
Roberto
The Newsletter PluginDecember 6, 2021 at 8:08 am in reply to: After buying the plugin I didn’t receive any mail regarding account #279281Roberto
KeymasterHi, please write an email to support@thenewsletterplugin.com with some information about your purchase and we will solve as soon as possible.
Regards,
RobertoRoberto
KeymasterWe fixed the link, can you retry?
Regards,
RobertoRoberto
KeymasterEDD integration available!
https://www.thenewsletterplugin.com/documentation/addons/integrations/edd-extension/Roberto
KeymasterHi, if you want to set or unset massively a list, you can easily do that by using the “massive action” page on the “subscribers management panel”, inside the Newsletter dashboard. On that page, you can perform a wide range of operations and also move users from one list to another.
You can also delete the list name, so it will not be used for filters and other stuff.
Please refer to https://www.thenewsletterplugin.com/documentation/subscription/newsletter-lists/
Regards,
RobertoRoberto
KeymasterHi, you can choose between single and double opt-in from the settings.
Please read more on https://www.thenewsletterplugin.com/documentation/subscription/subscription/
Regards,
RobertoRoberto
KeymasterHi, your Blogger License has expired on 2018-12-19.
Roberto
KeymasterHi, where did you buy the lifetime subscription?
Please note that the Newsletter license includes one year of support and updates.
Regards,
RobertoRoberto
KeymasterHi, we are anlyzing the problem, please follow ticket updates.
Regards,
RobertoRoberto
KeymasterHi, we are releasing a fix, please update when available.
Regards,
RobertoMarch 31, 2020 at 2:23 pm in reply to: SMTP non funziona piu dopo l’aggiornamento da 6.5.7 a 6.5.8 #249077Roberto
KeymasterSalve, può trovare tutte le informazioni sull’errore alla pagina https://www.thenewsletterplugin.com/documentation/delivery-and-spam/email-sending-issues/
Saluti,
RobertoRoberto
KeymasterNo data is transferred, it’s only an HTTP GET to retrieve the syle.
Regards,
RobertoMarch 25, 2020 at 11:51 am in reply to: can I change the width of the email template to 800px? #248785Roberto
KeymasterHi, if you have your own HMTL code the best way is choose the Raw HTML way and not the Composer when you create a new message.
Regards,
RobertoRoberto
KeymasterHi, in the preview tab, inside the step after the composer, you can convert it to HTML.
Regards,
RobertoRoberto
KeymasterHi, if you are using the standard subscription form please check the lists configuration, otherwise check your form setup.
Regards,
RobertoRoberto
KeymasterSure you can choose the category for posts block, can you link a screenhot of the grayed categories?
Please make sure you are using the latest version of the plugin.
Regards,
RobertoRoberto
KeymasterHi, to try to help you we need to know more about your setup.
Please check how you are sending out your emails and if the mailing system in handling your bounces.
Regards,
RobertoRoberto
KeymasterTo open a ticket please go to https://www.thenewsletterplugin.com/support-ticket
How to send a ticket
- Be sure you’re running the latest version of Newsletter. If an update is available, update it and check the problem again
- Report only one problem per ticket so it can be assigned to the right support person. Open different tickets for different issues
- Do not include any kind of code inside the ticket, please use pastebin.com and paste the provided link
- Report the Newsletter version and the version of each extension which is involved in your issue
- If the problem is about sending emails, do a test from the status panel of Newsletter and copy and paste the result
- If sending test from that status panel is ok but still no emails are delivered, open even a ticket with your hosting provider asking if you’re allowed to send emails and to check if they have dropped by spam filters (italian Aruba hosting does that regularly)
- Always try to disable security plugins and caching plugins if you experience incorrect behavior of administration panels
Regards,
RobertoRoberto
KeymasterHi, please check out https://www.thenewsletterplugin.com/automated to get Automatic newsletters from your blog posts.
Regards,
RobertoRoberto
KeymasterHi, please see https://www.thenewsletterplugin.com/developers/dev-composer-blocks
Regards,
RobertoRoberto
KeymasterHi, we are assisting you on the professional support ticket.
Regards,
RobertoRoberto
KeymasterHi, please follow our documentation here: https://www.thenewsletterplugin.com/documentation/newsletter-tags
{unsubscription_confirm_url} – to definitively unsubscribe; can be used on every email for the “one click unsubscription” or on unsubscription request page (the one references by the {unsubscription_url} tag)
Regards,
RobertoRoberto
KeymasterHi, please consider our Automated addon: https://www.thenewsletterplugin.com/automated
Regards,
RobertoOctober 3, 2019 at 8:13 am in reply to: Lost my password and don't remember the e-mail I used #241451Roberto
KeymasterHi, please write to support@thenewsletterplugin.com with a receipt number, an order date or what do you have and we will search your account.
Regards,
RobertoRoberto
KeymasterHi Ines, please check that you are using the right user, we can’t find a contract with this username. Can you send the payment receipt number or the contract number from the welcome email at support@thenewsletterplugin.com?
Regards,
RobertoRoberto
KeymasterHi, you license has expired on June 28 2019.
Regards,
RobertoRoberto
KeymasterHi, usually we reply within 24 hours. Your ticket was opened less than 48 days ago, today we are taking care of it.
Regards,
RobertoOctober 25, 2018 at 9:05 am in reply to: License not valid – but was when I first got it, a few weeks ago. #128258Roberto
KeymasterHi, we are assisting you with emails and tickets, please check your inbox.
Regards,
RobertoRoberto
KeymasterWe’re checking for this problem, please check your inbox.
Best regards,
RobertoRoberto
KeymasterFrom pikks:
Yeah, I see that it doesn’t have the checkboxes to select male/female… those options are not in Leads 🙁 but are in Popup.
Also the CF7 integration doesn’t seem to support other options such as gender selection…Btw. does Leads respect the new google rules about popups?
https://webmasters.googleblog.com/2016/08/helping-users-easily-access-content-on.html
Problem: the Leads popup doesn’t seem to show up on mobile (iPhone 5s with Chrome).
Is it supposted to work on mobiles?Thank you
Roberto
KeymasterHi, fixing this issue in the upcoming new version.
Regards,
RobertoRoberto
KeymasterDue to a technical error, a non-final version of Newsletter 4.7 has beeen released: if you are experiencing any issues, please reinstall version 4.7 through the WordPress repository.
Regards,
RobertoRoberto
KeymasterNo, the problem is only for those who have updated to a broken package of the 4.7.0.
Regards,
RobertoRoberto
KeymasterPlease reinstall the 4.6.8 version, we’re fixing the updated version.
Regards,
RobertoNovember 16, 2016 at 9:07 am in reply to: Feature Request: Subscribe via WooCommerce Checkout #27194Roberto
KeymasterHi, check out our WooCommerce extension, it does what you need: https://www.thenewsletterplugin.com/plugins/newsletter/woocommerce-extension
Regards,
RobertoOctober 28, 2016 at 9:38 am in reply to: WooCommerce Integration for Responsive Drag & Drop Composer #26717Roberto
KeymasterYes, it’s planned, stay tuned for great new features!
Regards,
RobertoRoberto
KeymasterHi, sorry for the inconvenience, fixing in the upcoming 4.6.6 version.
Regards,
RobertoRoberto
KeymasterHi, please see https://www.thenewsletterplugin.com/tnp-tips-change-default-submit-button
Regards,
RobertoRoberto
KeymasterHi, do you have any https or security related plugin that converts protocols to //?
Regards,
RobertoRoberto
KeymasterHi, we’re contacting you directly to investigate the issue.
Regards,
RobertoRoberto
KeymasterHi, just go to the next step (Save & Preview) to choose the subject, text, targeting and all the options.
Regards,
RobertoRoberto
KeymasterCiao, facciamo una verifica sull’account e ti contattiamo direttamente.
RobertoRoberto
KeymasterHi, it’s a server PHP configuration issue, due to the time spent between your server and the Amazon SMTP. The extension uses the Amazon API, we cannot assure it will be faster but you can avoid server limitations and manage bounces.
Regards,
RobertoRoberto
KeymasterHi, login at https://www.thenewsletterplugin.com/account to get all your downloads and license info.
Regards,
RobertoRoberto
KeymasterYou can translate all the messages directly from the plugin panel, see the steps in List Building -> Suscription panel.
Regards,
RobertoRoberto
KeymasterSure, check our Feed By Mail extension: https://www.thenewsletterplugin.com/feed-by-mail-extension
Bye,
RobertoRoberto
KeymasterCheck out our Reports Extension! https://www.thenewsletterplugin.com/plugins/newsletter/reports-module
Roberto
KeymasterWe’re sending them to you.
Regards,
RobertoRoberto
KeymasterThe encoding options is in the Configuration -> Advanced Setting panel.
As a premium user, we’re assisting this request directly.
Regards,
RobertoRoberto
KeymasterHi, at the moment 3.7.0 is the latest version, changelog here: https://wordpress.org/plugins/newsletter/changelog/
Regards,
RobertoRoberto
KeymasterUse our Preferences system, see https://www.thenewsletterplugin.com/plugins/newsletter/newsletter-preferences
Regards,
RobertoRoberto
KeymasterHi, we’re not experiencing the same problem, can you contact me at roberto@thenewsletterplugin.com?
Thanks,
RobertoRoberto
KeymasterWhere have you set the logo? In the Blog info section or in the message composer?
Thanks,
RobertoRoberto
KeymasterHi, you should use the preferences system, see https://www.thenewsletterplugin.com/plugins/newsletter/newsletter-preferences for documentation.
Thanks,
RobertoRoberto
KeymasterIs it cropped only on the settings preview or either on the real message?
RobertoRoberto
KeymasterWe fixed this issue, thanks!
RobertoJanuary 22, 2015 at 3:01 pm in reply to: Possible to have groups instead of only Male of Female ? #14875Roberto
KeymasterSure! Use the preferences, as described here: https://www.thenewsletterplugin.com/plugins/newsletter/newsletter-preferences
Roberto
KeymasterSee https://www.thenewsletterplugin.com/plugins/newsletter/newsletter-preferences for detailed instructions.
RobertoRoberto
KeymasterIt’s not possible to add the subscription to another form. Stay tuned for future updates, we are planning some integrations.
RobertoRoberto
KeymasterHi and thanks for the appreciation.
We just added the newsletter widget in the footer area, the style comes form the theme. -
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