Support Ticket

Before submitting a ticket, please check the following tips

Troubles with preferences or list management?
Take your time to read how to setup Newsletter and how to handle lists: knowledge is power!

Experiencing issues with the delivery?
Delivery issues may be caused by a number of reasons, learn how to troubleshoot them.

Want to know more about basic setup?
We’ve set up some video tutorials that will guide you through first installation and basic setup.

Invoices are automatically sent 20 days after purchase date, only to customers who provided a VIES registered VAT number during purchase process.
If emails are not sent at all, please read this page before opening a ticket.

Premium support is only available to customers (login here) but you can use the forums to send general support requests.

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