Advanced import add-on doesn’t work

[Misty Rudkin]

I have imported subscribers several times before not advanced import add-on successfully. This time I don’t know where the same function on The Newsletter Plugin so I tried to use Advanced Import addon but it doesn’t work.

I used simply below sample from the guide and data I exported from current subscribers, neither of those no working.

Email;Last name;First name;City
test@example.com;Test;Example;Roma

I did import both via file and copy & paste ways.

I am a paid customer and created a ticket to help but no answer yet after more than 24 hours.

[Roberto]

Hi, we are anlyzing the problem, please follow ticket updates.
Regards,
Roberto

[info]

Hi, I have exactly the same problem. I would be happy if you keep me updated here as well! Thank you!

[Misty Rudkin]

Hi sorted!
The advanced import needs its header.

Email;Last name;First name;City
stefano@thenewsletterplugin.com;Lissa;Stefano;Roma
misty@rudkin.com;Misty;Rudkin;Roma

It needs all 3 lines.
Thanks

[Author]

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