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  • February 12, 2026 at 11:29 am in reply to: People signing up through form not becoming subscribers #353772
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    Participant

    Ok, thanks that’s clear – it looks like another admin changed the sign-up form without me realising (!) so users were getting added to jetpack but not the newsletter. Thanks again for your help much appreciated.

    February 12, 2026 at 11:23 am in reply to: People signing up through form not becoming subscribers #353768
    User
    Participant

    Thanks, I can see the subscribers through jetpack (even though the sign-up form is from the Newsletter short code). Does that mean those people I can see on Jetpack should receive a newsletter when one is sent out, even though they are not listed under subscribers in the Newsletter plugin?

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