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  • April 24, 2026 at 9:56 pm in reply to: Emails not sent *only* to subscriber lists #356028
    User
    Participant

    OK, Made that change.

    Screenshot here

    Matt

    April 21, 2026 at 1:12 pm in reply to: Emails not sent *only* to subscriber lists #355874
    User
    Participant

    OK, got it thanks.

    I duplicated the newsletter and tried to re-send, but unfortunately the same result.

    Nothing in WP Mail Logging either.

    I am going to send it another way for this month and would like to continue troubleshooting

    Thanks
    Matt

    April 20, 2026 at 11:23 pm in reply to: Emails not sent *only* to subscriber lists #355850
    User
    Participant

    OK, so after some chats with BlueHost, I have it configured correctly and do not receive any errors when sending test emails. I am using the Bluehost SMTP server.

    How do I get the Newsletter plugin to recognize SMTP WP Mail? It still shows WordPress wp_mail() function under help / sending.

    Matt

    April 20, 2026 at 6:55 pm in reply to: Emails not sent *only* to subscriber lists #355839
    User
    Participant

    Got it, thanks. I set up mail in CPANEL and configured WP Mail SMTP. After a few tries with config I got authentication to work but this error message when I tried to send a test email to myself.
    —
    Error due to unsolicited and/or bulk e-mail.
    This means the connection to your SMTP host was made successfully, but the host rejected the email.

    Typically this error is returned when you are sending too many e-mails or e-mails that have been identified as spam.
    —

    April 20, 2026 at 5:14 pm in reply to: Emails not sent *only* to subscriber lists #355835
    User
    Participant

    Mailer
    WordPress wp_mail() function
    Could be enhanced by an SMTP plugin.

    April 20, 2026 at 4:52 pm in reply to: Emails not sent *only* to subscriber lists #355832
    User
    Participant

    Grrr this is happening again this month.

    – This is the newsletter: https://mafcnj.org/?na=view&id=19
    – Test emails send fine
    – All other emails are send and logged
    – no logging of newsletter / send or fail

    Is my only option to set up SMTP mail – really hoping not to.

    Thanks
    Matt

    March 20, 2026 at 3:25 pm in reply to: Emails not sent *only* to subscriber lists #355044
    User
    Participant

    Update
    I sent today and everything seems to be normal. Not sure if it was a one off issue or one of the Plug In updates helped. I was also pretty short on storage so I upgraded to more. Thank you again for all of the help and responses.

    Matt

    March 3, 2026 at 11:59 am in reply to: Emails not sent *only* to subscriber lists #354427
    User
    Participant

    Michael
    Not yet – I send regular newsletters on the 20th of the month and wanted to avoid confusing the members with a test email. If it doesn’t send with the ful list, do you have any suggestions on where to look for troubleshooting next? Odd that there aren’t any errors on the full send.

    Thanks for all your help!
    Matt

    March 2, 2026 at 7:52 pm in reply to: Emails not sent *only* to subscriber lists #354385
    User
    Participant

    Given that email sending works for all other email updates I am hoping to keep the mailer set up simple as it is now. The benefits solve problems I don’t currently have (deliverability in particular).

    The Newsletter plugin has been updated 2x since the 20th and of course other installed plugins have as well.

    In order to test if the issue is with the newsletter, the list, or the plugin I tried these tests.

    1. Created a new distribution list with only a few subscribers.
    2. Duplicated a different newsletter and sent it to the limited subscriber list – Success.
    3. Duplicated the newsletter that failed previously and sent it to the limited subscriber list – Success.

    So I think this means either the updated to any of the plugins have resolved the issue OR there is an issue with the full list of subscribers.

    Matt

    February 25, 2026 at 12:44 pm in reply to: Emails not sent *only* to subscriber lists #354193
    User
    Participant

    After a few days there are many single emails sent and logged with no errors. What do you recommend for troubleshooting? The 3 areas I can think of are:

    • The newsletter itself – try with a new newsletter – but need to understand what made this one fail
    • The Distribution List – no new adds since the last successful send, and no errors logged
    • The Plug In – The plug in was updated between sends and again once since.

    Thanks
    Matt

    February 22, 2026 at 5:01 pm in reply to: Emails not sent *only* to subscriber lists #354052
    User
    Participant

    One additional note. When I send an individual single test email it does work and log in WP Mail Logging. Added screenshots

    Matt

    February 22, 2026 at 3:04 pm in reply to: Emails not sent *only* to subscriber lists #354049
    User
    Participant

    Thanks Michael.
    I installed the plugin, duplicated the last newsletter, sent it realtime. 0 received just like before, and no log was generated. I added 3 screenshots with the log config page, log page, and updated email sent. Maybe this isn’t surprising and helps troubleshoot?

    Let me know if you need anything else.

    Thanks
    Matt

    February 21, 2026 at 2:02 pm in reply to: Emails not sent *only* to subscriber lists #354026
    User
    Participant

    Thanks for the reply. I do tend to doubt the malware had an impact but wanted to share the context from Bluehost. Bluehost did a full scan and I followed instructions on removal.

    I took several screenshots and dopped them in a Google Photos album. Pls let me know what you think or if there are any other shots that would be helpful. The last mail to the sitribution list was on Jan 20. The only log update since then was a newsletter update. no emails were added since the last send.

    Google Photos Ablum

    Domain: mafcnj.org
    newsletter: Newsletter

    Thanks
    Matt

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