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  • in reply to: No template selection #350651
    User
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    Hi Michael,

    I first had to obtain permission from my client to perform a plugin check, because this requires putting the website into maintenance mode for a while.

    The reason is an incompatibility with the theme plugin “Stockholm Core” version 2.4.8. The theme is called Stockholm from Theme Forest (envato market).

    in reply to: No template selection #350552
    User
    Participant

    Nothing new?

    in reply to: No template selection #350039
    User
    Participant

    I’ve found a little temporary workaround:
    On the composer page open the Dev Console, click left at the <body …> tag, than in the right styles column uncheck the style “body .modal-open{overflow: hidden;}, it’s deaktivated then.

    Now you can the composer page scroll down and see the templates. Click to load one in the composer. The editor works.

    I don’t know if sending will work then; I’m not allowed to send a newsletter from this customer’s page. The test button still doesn’t work.

    in reply to: No template selection #350038
    User
    Participant

    Page: /wp-admin/admin.php?page=newsletter_emails_composer

    I have the same problem. All buttons in the newsletter editor aren’t working, except for the preview button, which generates an empty field. After clicking a button, the WP menus also stop working. So it’s definitely a JavaScript error that I haven’t found yet.
    All other plugins have also been updated.

    However, the console doesn’t display any errors, which makes things difficult.

    It also looks like tinymce isn’t loading at all. There should be an editor field below the buttons, but it isn’t there.

    Okay, I’ll wait and see if a solution is found.

Viewing 4 posts - 1 through 4 (of 4 total)