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  • in reply to: Subscription to Specific List #346520
    User
    Participant

    The general configuration of the plugin includes a verified address within my company, which sends and receives emails without any issues. However, despite this, the plugin continues to send emails from the address configured in WordPress and not from the specified one.

    in reply to: Subscription to Specific List #346458
    User
    Participant

    I’m sharing the link where you can see live the form I’m using for the subscription to the list I want: https://visapourcanada.com/nos-services/infolettre-visapourcanada-par-johanne-boivin-drapeau/

    Right now, it’s using this shortcode, as I’m trying to solve this issue by pointing it directly to the desired list: [tnp_form id=”1″]

    Likewise, I’ve also used this other shortcode, as you can see, also trying to point it directly to my list number 1: [newsletter_form list="1" /]

    In short, I’ve tested a few variations, but none have worked so far.
    On another note, regarding the General Settings and changing the address from which to send the newsletters, I also made that change, but it didn’t work either.
    So I tried creating an account in their system with a new license to test it — but that didn’t work either.
    At this point, I’m even considering uninstalling and reinstalling the plugin so that the database refreshes all parameters from scratch.

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