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  • in reply to: Unsubscribe from specific list, not all #309334
    Hubert CREPY (R&C)
    Participant

    OK, replying to myself.

    Finally found the way to do this : I marked my main list as Public, the other two (members and staff) as “Private” (the subscriptions there will be handled manually by the admin).

    I also had to go into “members – profile page” to add the “lists” fieds into the form (I think this was the part that was missing in my previous trials).
    Of course there is only one public list, so only one box to check-uncheck. I also removed the “unsubscribe” link, as I fear this might cause confusion by silently unsubscribing people from ALL lists (even hidden ones).

    I adjusted the wording on that page to explain that they can there uncheck the box to unsubscribe (from the public list) or change the email address.

    Works for us, thanks.

    in reply to: Unsubscribe from specific list, not all #309189
    Hubert CREPY (R&C)
    Participant

    Maybe I should explain a bit more what I’m trying to achieve:
    We run a non-profit organization and want 3 lists for targeted and progressively restricted audiences : public, members, staff.
    The public list should be visible and freely subscribed to/unsubscribed from (and the law says it has to have an easy-to-operate unsubscribe option linked on each mail).
    The “members” and “staff” lists, the admins will handle subscriptions (and it’s OK if recipients do not have a way to unsubscribe other than politely asking).

    What we definitely want to avoid (we had that happen from time to time in a previous implementation (not TNL pluggin) is a staff or member clicking on “unsubscribe” from a public list mail and being disconnected from the private lists as well.

    in reply to: Unsubscribe from specific list, not all #309188
    Hubert CREPY (R&C)
    Participant

    Erm, I tried that, but on the profile, I see no list of lists to subscribe to/unsubscribe from.
    We do have 3 lists (1 public, 2 private), and I do have 3 test members currently subscribed to all 3 lists. (I’m trying to post a screenshot, but it appears to be rejected here)

Viewing 3 posts - 1 through 3 (of 3 total)
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