Getting Started

SMTP email test failing even using MailTrap as recommended

Home › Forums › Newsletter Plugin Support › SMTP email test failing even using MailTrap as recommended

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • May 21, 2019 at 2:41 am #173872
    D
    Participant

    Within the Newsletter plugin I’ve tried to test the SMTP connection by entering the credentials from MailTrap (recommended in your blog on 20 Feb 2017, https://www.thenewsletterplugin.com/test-newsletter-delivery-mailtrap) but I’m still not able to connect. What I’ve tried:
    (redacted)

    May 22, 2019 at 10:11 am #174193
    Stefano
    Keymaster

    Hi, as I can see in the error log, there is only a problem of authentication (the pass is not correct) on port 587. On port 2525 the connection is refused, means your provider is blocking it. 25 and 465 -> timeout, again the provider is blocking them.

    Stefano.

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.