Home Forums Newsletter Plugin Support Forum Senders name and email from newsletter is not send

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  • #242548
    mmatsinger
    Participant

    Hello,
    since a few updates ago the sender’s name and email is not send with newsletter, instead the admin’s email and name is used.
    But in settings I fill in form the email of sender: “mailinglijst@bethelkerk-weert.nl” and senders name: “Protestantse Gemeente Weert – Budel”.
    Because it worked before I asume it is a bug in the latest version ? Or what can I do to fix this ?
    I already deactivate and reactivated the newsletter plugin.

    gr.s Martijn
    https:/www.bethelkerk-weert.nl

    #242552
    smithclarkson01
    Participant

    I am facing the similar problem…did u find any solution elsewhere? Please help…!

    #242606
    Stefano
    Keymaster

    Hi, we never use the admin email. Have you an SMTP plugin installed which changes the sender?

    Stefano.

    #242654
    mmatsinger
    Participant

    I not use SMTP, it is disabled.
    But I get the name Sender: Administrator (Martijn) <webmaster@bethelkerk-weert.nl>
    Instead of Sender: Protestantse gemeente Weert-Budel <mailinglijst@bethelkerk-weert.nl>
    Reply to: noreply@bethelkerk-weert.nl

    (Reply address is right, webmaster@bethelkerk-weert.nl is return pad setting)

    Martijn

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