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I cannot update \”Elastic Email Delivery Addon\” – Forbidden

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  • August 23, 2025 at 4:59 pm #347508
    Alain Aubry
    Participant

    Hi

    I have a valid license, but I cannot update \”Elastic Email Delivery Addon\” – Forbidden

    I tried everything, check license, etc.
    today there were several updates, all others went straight

    Thanks
    Alain

    August 23, 2025 at 5:30 pm #347512
    Stefano
    Keymaster

    Hi, it seems you have an Essential license, that license does not include the Elastic Email addon. Past licenses were the Professional ones.

    You should upgrade to the Professional license to use that delivery addon.

    August 23, 2025 at 5:41 pm #347513
    Alain Aubry
    Participant

    Thanks, I did not noticed.

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