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Viewing 200 posts - 3,601 through 3,800 (of 4,004 total)
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  • Stefano
    Keymaster

    Hi, there was a bug on the upgrade from a version to another, it should be fixed. More, I fixed it some days ago, did you get the problem today?

    Stefano.

    in reply to: Confirmation Email #7695
    Stefano
    Keymaster

    No, do not edit it. Follow the instruction you find inside the email.php file. Copy the email-alternative file in the specified folder, renaming it, so on Newsletter plugin upgrade you won’t loose the changes.

    Stefano.

    in reply to: Confirmation Email #7681
    Stefano
    Keymaster

    See the file subscription/email-alternative.php, you should find some instruction to customize it.

    Stefano.

    in reply to: Código php para insertar #7673
    Stefano
    Keymaster

    Uhm, may be that method is no more here on version 3. Use the newsletter_form().

    Stefano.

    in reply to: Engine Next Run time is running in Negative #7672
    Stefano
    Keymaster

    The manual trigger should be an “extreme” option. Read more about the delivery engine on Newsletter official page, probably setting up a cron you can definitively solve the problem.

    Ciao, Stefano.

    in reply to: Send Newsletter Mail with WordPress Mail Function #7671
    Stefano
    Keymaster

    It’s not possible because emails are composed with both HTML and textual parts and the email system of WordPress cannot manage them (or I should write tons of code while WordPress already integrate a wonderful mailing library which is able to do all those things automatically).

    Why did you need that? May be the problem can be solved in another way.

    Stefano.

    in reply to: Blank subscribers view after upgrade #7670
    Stefano
    Keymaster

    Hi Taita, can you send me a screenshot? Or an administrative access (not here, on my mail at stefano@satollo.net).

    Stefano.

    in reply to: Total Noob Questions #7656
    Stefano
    Keymaster

    Actually not, I’m still working on comment integration.

    Stefano.

    in reply to: Total Noob Questions #7654
    Stefano
    Keymaster

    When you manually import a list of emails, it is assumed they are already confirmed.

    Stefano.

    in reply to: send newsletters to new subscribers #7641
    Stefano
    Keymaster

    Hi, it’s not possible.

    Stefano.

    in reply to: Request: Subscribtion via Facebook connect #7638
    Stefano
    Keymaster

    It will require a bit of work, but it is feasible. I have to think about it since facebook connect is good for a site sign up and many Newsletter users would have the newsletter better integrated with wordpress users. It could be an opportunity to add such integration (of course, optional).

    Stefano.

    in reply to: Very slow to send all e-mails #7637
    Stefano
    Keymaster

    Hi, did you changed the delivery engine speed and set up a cron call as explained on Newsletter Delivery Engine page?

    And which is your provider? I hope not GoDaddy…

    Stefano.

     

     

    in reply to: Subsciption Texts deleted #7618
    Stefano
    Keymaster

    Orp! Very strange. I tried different activation and deactivation without problems. Only in one specific case it could happen, when during the upgrade wordpress is not able to get back the configuration and gives me an empty set, which is considered a first installation.

    Stefano.

    in reply to: error 403 after changing from beta to live #7617
    Stefano
    Keymaster

    Hi, I can see the production page and not the beta page. More, a 403 error is an access denied should not be related with plugins.

    Stefano.

    in reply to: export failure #7616
    Stefano
    Keymaster

    Hi, I’ve just made an export from my installations and it works. Other panels are working?

    There is something strange in your installation since you are reqesting the export page be the error is on users/index.php… have you something installed inside the “wp-content/extensions” folder?

    Stefano.

    in reply to: Ca't make test subscribers #7612
    Stefano
    Keymaster

    I understood, my fault. That column id added by a module.

    I’ll release a patch in few hours.

    Stefano.

    in reply to: Ca't make test subscribers #7607
    Stefano
    Keymaster

    I have just entered the subscribers panel, pressed “new subscriber” inserted an email address, created the user, changed it to test subscriber and it works.

    Then I opened an old subscriber, set it as “test” and saved.

    If you have such error, or your database is out of synch (very strange) or there are other kind of problem.

    Goto the diagnostic panel, enable log at info level and send me the files you find inside the wp-content/logs/newsletter folder if possible.

    Stefano.

    Stefano
    Keymaster

    Uhm, but since the delivery engine seems it ended the sending process… why the emails was not sent?

    Stefano.

    in reply to: newsletter edit template #7605
    Stefano
    Keymaster

    Received and answered privately.

    Stefano.

    in reply to: newsletter edit template #7603
    Stefano
    Keymaster

    Please send me a screen shot otherwise it’s complicate to understand the problem.

    Stefano.

    in reply to: Statistics error after update #7600
    Stefano
    Keymaster

    Hi, the email date should not be related to statistic data collection… I don’t know, on my installation the data is ok.

    Did you still have the problem?

    Stefano.

    Stefano
    Keymaster

    This is very strange, since it means the delivery engine ended its work successfully. Try to see if you have a wp-content/log/newsletter with some log file. Probably not, but if there are files, please zip them and send them at stefano@satollo.net (you can write to me directly to continue about this problem).

    But for debug next events, go to diagnostic panel and enable the logging at info level, so common actions taken by Newsletter will be logged.

    I don’t know about bluehost mail limits, can you ask them if they blocked the outgoind email for any reason?

    If you enabled the email tracking on feed by mail, did you see some opening on statistic page?

    Stefano.

    Stefano
    Keymaster

    Uhm, once the email is generated it is processed by the delivery engine which move it from sending (0/xxx) to sent (xxx/xxx).

    If the latter if your actual status it means the emails have been sent. Are you sure no one received them?

    Did you already sent out emails with the plugin? Like a regular newsletter?

    Which is your provider?

    Stefano.

    Stefano
    Keymaster

    The transient blocking is an internl protection. A question to better undestand the proble: an email has been generated and listed on sending status?

    Stefano.

    in reply to: massive change to set feed by mail #7578
    Stefano
    Keymaster

    It will be added on next version of feed by mail module.

    Stefano.

    in reply to: header image not appearing #7576
    Stefano
    Keymaster

    Ho on a mail client the image shown, it means it’s correctly inserted and that other email clients are just blocking images or not able to display them at all.

    Stefano.

    in reply to: errore fatale aggiornamento newsletter #7574
    Stefano
    Keymaster

    Puoi cancellare la cartella del plugin e poi reinstallare.

    Stefano.

    in reply to: errore fatale aggiornamento newsletter #7573
    Stefano
    Keymaster

    Thank you, my fault, there was a missing file in the package. Version 3.1.9 is already there with a fix.

    Stefano.

    in reply to: Unsubscribe confirmation send 15 times… #7572
    Stefano
    Keymaster

    Should be fixed on version 3.1.9.

    Stefano.

    in reply to: Button [Subscribe] rename #7560
    Stefano
    Keymaster

    Hi, there is no need every label is translatable directly inside the administration panel. Pay attention on next update the file you modified will be restored and a reset will revert back the old value.

    Stefano.

    in reply to: Unsubscribe confirmation send 15 times… #7557
    Stefano
    Keymaster

    Hi thank you for your report. This problem is due to bots which revisit the unsubscription link many time.

    I’m fixing the problem for next version and I’m planning even a better method to block bots using the links generated by Newsletter.

    Thank you for your patience.

    Stefano.

     

    in reply to: Button [Subscribe] rename #7555
    Stefano
    Keymaster

    Lehde I already respond: use the subscription confiration panel/form fields and layout.

    Stefano. 🙂

    in reply to: 'mes sage' in main/main.php #7525
    Stefano
    Keymaster

    Hi, thank you, it was a debug line to be deleted.

    Stefano.

    in reply to: Require at least one subscription #7523
    Stefano
    Keymaster

    You can make such check with custom javascript. You can automatically force a preference on the subscription configuration panel as well.

    Stefano.

    in reply to: Button [Subscribe] rename #7522
    Stefano
    Keymaster

    Sorry I cannot read german. But if you need to change the button labels, look a the subscription configuration panel.

    Stefano.

    in reply to: Newsletter Category #7521
    Stefano
    Keymaster

    May be the subscriber preferences can be what you need:

    https://www.thenewsletterplugin.com/plugins/newsletter/newsletter-preferences

    Stefano.

    in reply to: Create Page to show all Newsletters list #7508
    Stefano
    Keymaster

    Hi, there is no such feature, sorry.

    Stefano.

    in reply to: Configuration page save-button missing #7506
    Stefano
    Keymaster

    On bottom of my page there is the save button (with another button as well). The denied content message… you can write everything you prefer.

    Stefano.

    in reply to: I can't find the SEND button – help? #7505
    Stefano
    Keymaster

    That email is already in sending/sent status, this is why you have the abort button. You should abort it.

    Are you editing an already sent newsletter?

    Stefano.

    in reply to: I can't find the SEND button – help? #7496
    Stefano
    Keymaster

    You should have it inside the newsletter editing panel, on top.

    Stefano.

    in reply to: Custom Website Link for Tracking #7493
    Stefano
    Keymaster

    The appended host is a problem of the editor (not tinymce but the editor as implemented in each browser).

    Anyway you can add to your “hosts” file something like:

    127.0.0.1 http://www.mydomain.com

    Overriding the address resolution on external DNS.

    Stefano.

    in reply to: Max emails per hour for SMTP? #7492
    Stefano
    Keymaster

    The max emails per hour is the sending rate of the delivery engine (hence the rate of newsletter – not counting subscription notification and so on).

    It doesn’t matter to which service the email is dispatched (SMTP, local server and so on).

    Stefano.

    in reply to: Can't get Test to work #7483
    Stefano
    Keymaster

    That means your rovider is blocking the SMTP address. You should ask them how to proceed.

    Stefano.

    in reply to: Statistics error after update #7482
    Stefano
    Keymaster

    Did you changed that email pressing for example abort?

    in reply to: Statistics error after update #7481
    Stefano
    Keymaster

    Hi,

    on the same email? Did you installed the reports module or is always the base statistics module?

    Stefano.

    in reply to: Tracking Links and opened emails #7480
    Stefano
    Keymaster

    Yes, tracking must be enabled to track even the email opening.

    Stefano.

    in reply to: 404 error after hitting subscribe #7477
    Stefano
    Keymaster

    It’s a problem of file permissions on that file, you should ask the provider.

    Stefano.

    in reply to: Unsubscribe Problem #7476
    Stefano
    Keymaster

    Can you send me an unsubscription url?

    Stefano.

    in reply to: >100 subscribers, bot only 72 sent #7475
    Stefano
    Keymaster

    It’s a bug, solved today on version 3.1.7.

    Stefano.

    in reply to: test all ok, newsletter not being sent #7474
    Stefano
    Keymaster

    You need to trigger the delivery engine, see on Newsletter official page the instructions.

    Stefano.

    in reply to: test all ok, newsletter not being sent #7468
    Stefano
    Keymaster

    Hi,

    what is reporting the “engine next run” on top of administrative panels?

    Stefano.

    in reply to: Blank subscribers view after upgrade #7466
    Stefano
    Keymaster

    Hi,

    I canonly help with an administrative access. If you want to send such credentials to me: stefano@satollo.net.

    Stefano.

    in reply to: how to set faster newsletter sending #7465
    Stefano
    Keymaster

    Check on diagnostic panel the max execution time of PHP. Id it is too low, newsletter will suspend the delivery to avoid to have the PHP process killed.

    Is so, ask the system administrator to rise up the value (for example to 180 seconds).

    Stefano.

    in reply to: Import CSV #7461
    Stefano
    Keymaster

    When the plugin is reinstalled the database of subscribers is still there, there is no need to reimport it.

    Stefano.

    in reply to: Saving / sending a newsletter returns 404 #7442
    Stefano
    Keymaster

    Hi, so I need an administrative access to check the problem… if you want me to try send an account to my email address: stefano@satollo.net.

    Thank you.

    Stefano.

    in reply to: Internal Server Error #7441
    Stefano
    Keymaster

    Yes, it is.

    in reply to: Welcome e-mail is being sent twice. Why? #7440
    Stefano
    Keymaster

    It can be due to antivirus following the confirmation link one or more time. I’m working on a different method just to try to block that bot without creating problem to subscribers which should be able to click twice or more on a confirmation link if something goes wrong.

    Stefano.

    in reply to: Sex check boxes behaving oddly #7433
    Stefano
    Keymaster

    Yes, there is a bug, will be fixed on next version. I believed it already fixed…. but…

    Stefano.

    in reply to: Change color in "Subscribe!" button #7432
    Stefano
    Keymaster

    Youshould change the CSS of your site. Every piace of the newsletter form has a CSS class that can be addressed to change the appearance.

    Stefano.

    in reply to: Newsletter sends old message #7431
    Stefano
    Keymaster

    If the old newsletter was still in sending status the new subscriber should have received that newsletter and the new one.

    Stefano.

    in reply to: Saving / sending a newsletter returns 404 #7430
    Stefano
    Keymaster

    Hi, I have a similar problem on another blog where the apache installation (or something like) has a filter that intercept the cookie ui-tabs-* when valued to 1. That cookie is set by jquery.

    Are you able to delete only that cookie on your browser just before saving?

    Stefano.

    in reply to: test all ok, newsletter not being sent #7429
    Stefano
    Keymaster

    Check the sex filter: due to a bug it may be active on “not specified”.

    Stefano.

    in reply to: Testmail sends, newsletter doesn't ?? #7428
    Stefano
    Keymaster

    0/0 means the targeting of the email is not retrieving any subscriber. Check the “who will receive it” panel on email editing panel.

    Stefano.

    in reply to: Statistics – All 0's #7427
    Stefano
    Keymaster

    Hi, statistics are collected if users open or click on sent emails.

    Stefano.

    Stefano
    Keymaster

    Actually I don’t know, I need to look how I can remove the theme filters only when I’m processing the newsletters.

    Stefano.

    in reply to: Blank page after signup. #7424
    Stefano
    Keymaster

    Hi Andy, I need the page where to try the subscription to check the problem.

    Thank you.

    Stefano.

    in reply to: Follow up not working #7423
    Stefano
    Keymaster

    Hi, the followup is not fully integrated and maybe there are still bug. I’ll check the code.

    Stefano.

    in reply to: Testmail sends, newsletter doesn't ?? #7412
    Stefano
    Keymaster

    When the email is in sending status, what is reporting? Sending (xx/yy)?

    Stefano.

    in reply to: No form on subscription page #7411
    Stefano
    Keymaster

    Last update had a problem with some configurations. Already patched (3.1.6).

    Thank you!

    Stefano.

    in reply to: Tons of error messages in log files #7402
    Stefano
    Keymaster

    Yes, send them to stefano@satollo.net. Thank you!

    Stefano.

    in reply to: Internal Server Error #7396
    Stefano
    Keymaster

    Aruba user? Enter their control panel and restore the file permissions. Everytime you upgrade too. And evaluate to change the provider.

    Stefano.

    in reply to: No form on subscription page #7395
    Stefano
    Keymaster

    Uhm, there should some kind of bug since you’re not the only one reporting that. Just pen the subscription panel and on subscription text add the {subscription_form} tag. It should be autogenerated. May the you originally added a html form tag to that text?

    Stefano.

    in reply to: Tons of error messages in log files #7394
    Stefano
    Keymaster

    Those “errors” are generated and controlled by newsletter on updates. But they should not appear more than once after an update.

    Delete the logs and see if the continue to reappear.

    Stefano.

     

    in reply to: 950 subscribers but sending newsletters to only 900 #7393
    Stefano
    Keymaster

    When subscribers are confirmed it does not matter how or when they confirmed. If you prepare a newsletter and the counter show only 900 while you expect 950, just be sure there is no filter set (sex, preferences and so on).

    Stefano.

    in reply to: Follow up not working #7392
    Stefano
    Keymaster

    The diagnostica panel is not fully integrated with follow up, ignore it. The subscribers are not automatically added to the follow up service: old subscriber, before follow up activation won’t be active, you should add them manually.

    When the module is disabled it means no follow up email are sent.

    Stefano.

    Stefano
    Keymaster

    A theme is like a plugin and can register an “hook” to do something when an excerpt is generated. So the answer is yes.

    To keep the things clean I should try to remove the hooks on the excerpt or the theme should be add its own hooks only after the template_redirect hook is called so it is sure WordPress is rendering a web page.

    Stefano.

    in reply to: Very slow to send all e-mails #7383
    Stefano
    Keymaster

    Start from http://www.satollo.net/plugins/newsletter or on top of the administration side of Newsletter the link on delivery engine next run.

    Stefano.

    in reply to: Follow up not working #7382
    Stefano
    Keymaster

    Hi there may some bugs since it it the first porting to version 3.0. Do you have subscriber with the follow up option active?

    What interval did you set between followup emails?

    Stefano.

    in reply to: how to add email Preferences #7380
    Stefano
    Keymaster

    The configuration of the subscription form can be made from the subscription/form fields panel.

    Stefano.

    in reply to: Class NewsletterUsers on line 123 Error #7378
    Stefano
    Keymaster

    Yes, the old subscription forms which use the “na” parameter can lead to this problem.

    Thank you!

    Stefano.

    in reply to: Class NewsletterUsers on line 123 Error #7375
    Stefano
    Keymaster

    This is really strange, since that class is loaded when newsletter is loaded. Can you re-install it?

    Stefano.

    in reply to: Stopping outgoing newsletters #7372
    Stefano
    Keymaster

    On newsletter editing panel when the newsletter is in sending status.

    Stefano.

    in reply to: Fatal error: Call to undefined method wpdb::delete() #7370
    Stefano
    Keymaster

    Ok, so there is a bug, I’ll check it.

    Stefano.

    in reply to: Stopping outgoing newsletters #7369
    Stefano
    Keymaster

    Enter every single newsletter which is in sending status and press the “pause” button.

    Stefano.

    in reply to: Change HTML-Editor #7367
    Stefano
    Keymaster

    You should try to find the code used on later version of Newsletter and add that button… not so simple btw.

    Stefano.

    in reply to: Translate Submit Button "Subscribe" #7366
    Stefano
    Keymaster

    On subscription panel, see the form fields and layout sub panel.

    Stefano.

    in reply to: Subscribe Form doesn't work since last update #7364
    Stefano
    Keymaster

    Hi, there is a “form” around the form generated by newsletter”. Please check the source of the subscription message on newsletter configuration to see if there is such tag and remove it.

    in reply to: Change HTML-Editor #7358
    Stefano
    Keymaster

    But over the editor toolbar there should be a button to open the media gallery of wordpress, Is it not working?

    Stefano.

    in reply to: Change HTML-Editor #7356
    Stefano
    Keymaster

    Hi the WordPress editor IS tinymce.

    The problem with that editor is that I cannot (easly) add table support to that editor and it must be configured in a way to load some specific Newsletter plugins.
    So actually I cannot move to that editor.
    Lately WordPress is making the internal editor usage more easy, but I have to study the api and understand how I can add the tinymce plugins I need.
    Stefano.
    in reply to: Stopping outgoing newsletters #7354
    Stefano
    Keymaster

    Hi you can lower the sending rate on main newsletter configuration or pause the newsletter which are in “sending” status.

    Stefano.

    in reply to: Can't preview new posts #7352
    Stefano
    Keymaster

    Hi the double slash usually is not a problem. Anyway Newsletter get the images url from wordpress, so looking at the source generated by newsletter and copying an image url to the browser an error should be displayed to better understand where the problem is.

    May be in your server the double slash is a problem.

    Stefano.

    in reply to: Fatal error: Call to undefined method wpdb::delete() #7350
    Stefano
    Keymaster

    Where you trying to remove a newsletter you create? On which page?

    Stefano.

    in reply to: Can't preview new posts #7349
    Stefano
    Keymaster

    Hi, can you report me the exact condition where you cannot view the preview? For example I’ve just create a post, not published and when I press the preview button I can see it.

    Just a question: did you configure the content locking feature on main Newsletter panel?

    Stefano.

    ps: if you want write me to stefano@satollo.net, it’s easy!

    in reply to: Can't preview new posts #7348
    Stefano
    Keymaster

    I know that bbspress is no the best for a forum… anyway I saw a plugin that let to search inside the forum, I just need to try it.

    I’m testing your problem right now.

    Stefano.

    in reply to: Send emails to spam #7345
    Stefano
    Keymaster

    When emails form you blog end to spam folder, it means, almost surely, that your provider has the servers inside black list… and you can do nothing. You can ask your provider to work to have its server white listed.

    An alternative solution is to use and external SMTP.

    Stefano.

    in reply to: Can't preview new posts #7343
    Stefano
    Keymaster

    Neither with version 3.1.4?

    Stefano.

    in reply to: Changing Font Color #7335
    Stefano
    Keymaster

    Hi probably it’s a problem of your theme style which does not consider the usage of text fields on the footer. You should change the CSS of your site… but if you don’t know the CSS “language” it can be hard.

    Can you contact the theme author? Most time they are happy to improve their theme with new features.

    Stefano.

    in reply to: can't see when sending is over #7334
    Stefano
    Keymaster

    Hi, I replied to the mail you sent me. It’s better to ask the provider since as you reported, even the test emails are not working.

    Stefano.

    in reply to: Profile Page & Subscribers Management issues #7327
    Stefano
    Keymaster

    Are you talking about the unsubscription process or the confirmation process?

    Stefano.

    in reply to: Very slow to send all e-mails #7326
    Stefano
    Keymaster

    Did you set up a cron job to keep the delivery engine working right? See the Delivery Engine page on my site starting from the Newsletter official page.

    Stefano.

    in reply to: can't see when sending is over #7325
    Stefano
    Keymaster

    If “paused” it’s the status, you probably press the pause button. It should have moved to the “sent” status automatically few minutes later the last emails has been sent.

    I’ll check the code. Have you set up a cron job to keep Newsletter working in the right way? See the Delivery Engine page on my site.

    Stefano.

    in reply to: Email Submit Button in Widget #7324
    Stefano
    Keymaster

    Sorry I can understand only English. Can you rewrite your message?

    Stefano.

    in reply to: can't see when sending is over #7320
    Stefano
    Keymaster

    Enter the “newsletters” panel, there on each list row there is the status with the number of sent emails (till now) and the total.

    Stefano.

    in reply to: Feed my Mail #7319
    Stefano
    Keymaster

    Where did you installed it?

    Stefano.

    in reply to: Can't preview new posts #7309
    Stefano
    Keymaster

    You’re right, there is a bug. Will be fixed on version 3.1.4 tomorrow.

    Stefano.

    in reply to: SendGrid configuration is not working #7295
    Stefano
    Keymaster

    Probably, but the other plugin how is configured? TLS can be used with port 25 or 587, not 465.

    Stefano.

    in reply to: SendGrid configuration is not working #7293
    Stefano
    Keymaster

    What matter in your screeshot is the connection timeout. Try 465 with SSL just to see if you get a different message.

    Since on http://www.satollo.net I’m sending all mails via SendGrid, I’m pretty sure it works… may be the test button is not working?

    Let me know about your test with SSL. How did you configured the other plugin? Does it use the SMTP or the API to connect (if you know).

    Stefano.

    in reply to: SendGrid configuration is not working #7290
    Stefano
    Keymaster

    You set TLS and not SSL. Use SSL with port 465.

    Stefano.

    in reply to: Fatal error after upgrading #7288
    Stefano
    Keymaster

    I’ll check it ASAP!

    in reply to: Subscription button being redirected #7285
    Stefano
    Keymaster

    ? Sorry I’m not understanding… where is that “call for newsletter on the bottom”?

    Stefano.

    in reply to: Access for Editors #7283
    Stefano
    Keymaster

    Problem found on version 3.1.1 and the new menu system, will be solved today on version 3.1.2.

    Stefano.

    in reply to: Subscription button being redirected #7282
    Stefano
    Keymaster

    The redirection leads to the confirmation message, which is correct. Where is the problem?

    Stefano.

    in reply to: Using preferences to send special emails #7280
    Stefano
    Keymaster

    The follow up is sent ONLY to subscribers which have the follow up option active, so old subscriber without the follow up option active won’t be mailed.

    Stefano.

    in reply to: Newsletter Bounce Module? #7251
    Stefano
    Keymaster

    Actually there is no bounce module, it was on plans but manage bouces is not so simple as it may appear (even an out of office is a bounce…).

    If you use sendgrid or mailjet they are able to manage bounces in a good way and it’s easy to use their report to clean up the subscriber list.

    Stefano.

    in reply to: Subscription button being redirected #7250
    Stefano
    Keymaster

    Hi, there is no screenshot, you should link it from a public image hosting. Or send it to me by email. But it would be better to address me to your subscription form so I can check the problem directly.

    Stefano.

    in reply to: Importing from one list to another #7249
    Stefano
    Keymaster

    The import format is not the same as the export format. Anyway, there are no list on Newsletter, only user preferences. You can manage the preference assignment from the subscribers/massive changes panel.

    Stefano.

    in reply to: Project Repository? #7245
    Stefano
    Keymaster

    The repository is the SVN on WordPress.org.

    Stefano.

    in reply to: newsletter error in message #7243
    Stefano
    Keymaster

    Probably theme 3 has not the textual part. It’s a warning, just disable the warning report, it will be fixed in a future release.

    Stefano.

    in reply to: Newsletter is unabled to delete #7241
    Stefano
    Keymaster

    Hi, it’s a bug of version 3.1 due to the new admin panel structure. Will be fixed ASAP.

    Stefano.

    in reply to: Return-path for bounces isn't working #7237
    Stefano
    Keymaster

    You can try MailJet, you can make a free account just to test an SMTP. Today I try with gmail as SMTP just to see if there are problem with them.

    Stefano.

    in reply to: Email Submit Button in Widget #7236
    Stefano
    Keymaster

    Hi, actually you should code a custom form or try to play with css. I’m thinking to improve the forms, but they are so complicated (due to preferences and so on) it’s not easy to make them customizable with an option panel.

    Stefano.

    in reply to: Can't get into subscribers module #7234
    Stefano
    Keymaster

    There is an error but you should be able to use the module, anyway. Not? On next release it should be fixed.

    Stefano.

    in reply to: Send Newsletter to all Users #7233
    Stefano
    Keymaster

    There is no more such option since it was impossible to manage the unsubscription. But on subscriber panel you can “import” the user as subscribers and then send them a newsletter, so they can unsubscribe.

    Stefano.

    in reply to: Return-path for bounces isn't working #7232
    Stefano
    Keymaster

    Have you other plugins installed to deal with return path or something relate to mail sending from wordpress?

    My tests with an SMTP seems to work perfectly… maybe it’s gmail to ass a second return path?

    Stefano.

    in reply to: Return-path for bounces isn't working #7231
    Stefano
    Keymaster

    Uhm, this is very strange. Or there is a bug on newsletter while working with SMTP or… I don’t know. I’ll run a test on my installation.

    Stefano.

    in reply to: Using preferences to send special emails #7229
    Stefano
    Keymaster

    Hi, what you want is a follow up system (or autoresponder). With version 3.1 there will be support for installation of an extension named “follow up” and ported from newsletter pro.

    It’s right now free on downloads page, but I think it will commercial on next future. If you want to try it, just get it and wait the 3.1 version.

    That extension should work since it was part of newsletter pro, but may be some bugs can be present. Until it is free you can get it and use it to see if it is a solution of your requirements.

    Stefano.

    in reply to: Profile Page & Subscribers Management issues #7228
    Stefano
    Keymaster

    Hi, for sure their are bug. Since I’m ready to release the new version, but these bugs are not really fixed, I’ll start to work on them ASAP.

    Stefano.

    in reply to: Return-path for bounces isn't working #7214
    Stefano
    Keymaster

    The double return path is very strange. Are you using an SMTP configured on Newsletter main configuration panel?

    Stefano.

    in reply to: Updating subscribers breaks wordpress #7213
    Stefano
    Keymaster

    What is the current version you’re using? And did you update automatically from wordpress plugin panel?

    Stefano
    Keymaster

    Hi very strange about SendGrid I never had my emails marked as spam with them. Be sure it’s not the content of emails triggering spam filters.

    Stefano.

    in reply to: user status – database #7198
    Stefano
    Keymaster

    Jilinda, what version are you using? The checkbox you’re trying to decheck is the last one? (there was a bug so I’m asking…).

    Stefano.

    in reply to: Importing token and profile data #7197
    Stefano
    Keymaster

    Actually the importer is very simple if not designed to import a full database.

    Stefano.

    in reply to: mass unconfirm #7195
    Stefano
    Keymaster

    If you get a list of wrong addresses, you can mark it as bounced using the function in the subscribers menu.

    Stefano.

    in reply to: Trouble with importing extra fields #7194
    Stefano
    Keymaster

    No, the importer is simple does not import everything. An better importer in on my plans, but I’m working on other features right now.

    Stefano.

    in reply to: (name) in subject line #7187
    Stefano
    Keymaster

    It should work, using the tag {name}.

    Stefano.

    in reply to: Smtp does not work #7180
    Stefano
    Keymaster

    Hi Tina, have you set up the cronjob to trigger the newsletter delivery engine? See the newsletter official page on this site.

    Stefano.

    in reply to: Can't change a members' group #7173
    Stefano
    Keymaster

    Hi, the table wp_wns_member_group is not of Newsletter Plugin.

    Stefano.

    in reply to: user status – database #7163
    Stefano
    Keymaster

    S is subscribed but not confirmed. B, bounced, if you have a system which des the bounce detection or you import a list of bounced addresses.

    Stefano.

    in reply to: mass unconfirm #7144
    Stefano
    Keymaster

    Isn’t it easy to send a newsletter to all saying “you are subscribed you can manage your subscription here” and add the profile_url tag or directly the unsubscription_url tag?

    Stefano.

    in reply to: Privacy Checkbox not required? #7142
    Stefano
    Keymaster

    The code is correct and it should work. Have you a subscription form online when I can test it?

    Stefano.

    in reply to: subscription mails arrive but new subscribers are not added #7141
    Stefano
    Keymaster

    Hi, open the export with a text editor, if you’re opening with open office, for example, it won’t show the full list (I don’t know why…).

    Stefano.

    in reply to: text-only confirmation mails? #7140
    Stefano
    Keymaster

    Actually it is no possible.

    Stefano.

    in reply to: Possible exploit– people can subscribe over and over? #7139
    Stefano
    Keymaster

    Actually it’s not an exploit, but I understand the problem. That behavior should be disabled even if it’s useful for people who uses the welcome email to deliver premium content. Sometime users delete that email and need to re-subscribe to get it.

    I’ll add an option.

    Stefano.

    Stefano
    Keymaster

    Ok, pay attention: if you’re running fastcgi, be sure to set the max time on fastcgi as well…

    Stefano.

    Stefano
    Keymaster

    Enable logs on diagnostic panel and verify if they report a “time limit reached”. If so, your php execution time is too low to support an higher sending rate.

    Stefano.

    Stefano
    Keymaster

    Hi, there is a problem: I intercepted the user self registration which have not a name, but probably the same procedure is started on insertion of a user by the administrator… I need to check it deeper.

    Stefano.

    in reply to: Users cannot uncheck a preference #7130
    Stefano
    Keymaster

    You’re right! There is condition with only one options which create a malfunction. Will be fixed asap.

    Stefano.

    in reply to: Personal theme lost !! #7127
    Stefano
    Keymaster

    Hi Cal, did you read the page on my site about themes? You must not modify the original plugin files, since WordPress (yes, WordPress) delete the plugin while upgrading.

    Your themes must be put on a different folder as explained on theme customization page.

    Stefano.

    in reply to: Periodic newsletters #7126
    Stefano
    Keymaster

    No, version 3.0 has not that feature.

    Stefano.

    in reply to: Plugin not working from today #7119
    Stefano
    Keymaster

    Hi, your provider changed the file permission and they are no more executed as PHP. Ask them with a ticket. Are you Italian and on Aruba?

    Stefano.

    in reply to: Mass edits of the subscriber database #7118
    Stefano
    Keymaster

    Hi there is no method, you should work directly on the database.

    Stefano.

    in reply to: Users cannot uncheck a preference #7116
    Stefano
    Keymaster

    Just tested on my blog which uses the latest version and it works.

    Stefano.

    in reply to: the newsletter is non send except if "trigger now" #7111
    Stefano
    Keymaster

    So it will never work, until you unlock it. 🙂

    Stefano.

    in reply to: the newsletter is non send except if "trigger now" #7109
    Stefano
    Keymaster

    Write to me at stefano@satollo.net. But your site is not blocked with basic authentication or something like, true?

    Stefano.

    in reply to: the newsletter is non send except if "trigger now" #7103
    Stefano
    Keymaster

    Can you send me your blog address for a test?

    Stefano.

    in reply to: arning: ini_set() has been disabled for security reason #7101
    Stefano
    Keymaster

    It’s a PHP setting, probably it is configured in safe_mode. The ini_set is inside a library part of wordpress and the warning should not be a problem.

    Stefano.

    in reply to: Newsletter not sending #7098
    Stefano
    Keymaster

    The delivery engine is part of Newsletter, has nothing to do with GoDaddy (and GoDaddy is not good to send emails, it has too many restrictions).

    About the subscribers, there is a full panel to search and modify subscribers.

    Stefano.

    in reply to: Javascipt error messages inconsistent #7093
    Stefano
    Keymaster

    Hi, it’s not an ajax error message, it’s HTML5. This is way you see that difference. I need to completely migrate to html 5.

    Stefano.

    in reply to: Newsletter not sending #7092
    Stefano
    Keymaster

    Hi, Newsletter, from version 2.5, does not support manual sending of email. It has a delivery engine (look the relative documentation on newsletter offiacial page) that must be triggered in the right way.

    Try to check on documentation of delivery engine if the exaples can solve your problems.

    Stefano.

    in reply to: Problem with images of the latest post #7091
    Stefano
    Keymaster

    Newsletter actually extracts only images which are part of the post attached images. Probably this is the problem.

    Stefano.

    in reply to: SendGrid not working for me #7090
    Stefano
    Keymaster

    The SMTP test but I found to be bugged. I have to make a new release. But if you try a test from the diagnostic panel, if sendgrid is correctly configured (use the SSL connection mode), you should receive the emails.

    Stefano.

    in reply to: Url converted and pointing to the plugin root #7078
    Stefano
    Keymaster

    Uhm that is very strange. The url you reported is the url generated by {profile_url} tag. Can you check it again?

    Stefano.

    in reply to: Placement of Newsletter Sign up #7077
    Stefano
    Keymaster

    On some blog there is a first installation problem that does not initialize the messages. Go to the subscription panel and configure the messages on form fields and layout subpanel.

    Stefano.

    in reply to: Not receiving alerts of new subscriptions. #7076
    Stefano
    Keymaster

    Hi are you using the free or pro version? Have you enabled the notification on main configuration (for version 2.5).

    Stefano.

    in reply to: Disable the Welcome email #7072
    Stefano
    Keymaster

    Empty the subject should work.

    Stefano.

    in reply to: Name/Surname within Subscription #7071
    Stefano
    Keymaster

    It’s simpler to go to the subscription panel and configure what you want to collect.

    Stefano.

    in reply to: Shortcode? #7064
    Stefano
    Keymaster

    There is a short code for a dedicated page for Newsletter messages, [newsletter] and this page address can be fongiured on subscription page.

    On Newsletter official page there are some instructions about it.

    Another shot code is [newsletter_form] to be added on posts or page where you want to offer the subscription.

    Stefano.

    in reply to: Custom Form Doesn't Show #7060
    Stefano
    Keymaster

    The function has a bug, will be fixed on next version.

    Stefano.

    in reply to: Confirmation email template #7059
    Stefano
    Keymaster

    And do not change the default template but follow the instructions you find inside and create a template update safe.

    Stefano.

    in reply to: can't see when sending is over #7058
    Stefano
    Keymaster

    On message lists the status is displayed as sending or sent (plugin the two numbers you see). Check it, is it sending or sent?

    Stefano.

    in reply to: Email Submit Button in Widget #7057
    Stefano
    Keymaster

    You should code your own form or try to play with CSS rules to change the alignment.

    Stefano.

    in reply to: Possibilità di vedere chi si iscrive alla mia newsletter #7056
    Stefano
    Keymaster

    Vai nella menu subscribers a fai una ricerca o un export.

    Stefano.

    in reply to: Database error #7055
    Stefano
    Keymaster

    Yes, it’s a non blocking error on my plugin, will be fixed.

    Stefano.

    in reply to: Responsive newsletter themes? #7054
    Stefano
    Keymaster

    Creating a responsive email is rather complex, if not impossibile, since the mail reader usually are not enough advanced to accept CSS3 media query or javascript.

    But a theme designed with all reference to measures in a relative way (for example using the percent values) can be something like a responsive theme.

    Stefano.

    in reply to: 2 or more WordPress Websites – only 1 newsletter? #7046
    Stefano
    Keymaster

    No, this is not possible. May be some kind of hack is possible, like creating a view in the database of the first site pointing the newsletter tables of the second site… but…

    🙂

    Stefano.

    in reply to: 2 or more WordPress Websites – only 1 newsletter? #7043
    Stefano
    Keymaster

    Install the newsletter only in one site, use on the second site the subscription form of the first one, copying the generated for code.

    Stefano.

    in reply to: Users cannot uncheck a preference #7042
    Stefano
    Keymaster

    May be you find a bug. Can you send me the address of the blog when I can attempt a subscription and then edit my profile to see if there is something strange in the process?

    What version of newsletter are you using?

    Stefano.

    Stefano
    Keymaster

    Hi, what is the thank you page I see clicking the link? That link is generated by {unsubscription_url} and that link should bring to the newsletter dedicated page for messages where the unsubscription confirmation messages is shown.

    That message should contain the {unsuscription_confirm_url}. all that if you want the unsubscription be made of two passages.

    Otherwise you can directly use the {unsuscription_confirm_url} in your emails and the subscriber will be immediately unsubscribed.

    Stefano.

     

    Stefano
    Keymaster

    Hi, can you add me (stefano@satollo.net) as subscriber, eventually marked as test subscriber as well) and send a fresh new newsletter? That newsletter should be listed as sending, initially, and then marked as “sent (x/y)”.

    Stefano.

    Stefano
    Keymaster

    May be I wrongly interpreted your request, but Newsletter Plugin is a newsletter system not a new post notification service.

    Stefano.

    in reply to: Unsubscription 404 error #7021
    Stefano
    Keymaster

    Uhm, so are you sure those character are not part of the message you composed? Can you open the message that contains the unsubscription url and check if there are some other character after the last “}”? Or rewrite the link?

    Stefano.

    in reply to: Unsubscription 404 error #7011
    Stefano
    Keymaster

    Your url contains some strange characters:

    %20%E2%80%8E

    probably you have some, may be invisible, extra character in the field. Try to clean it up.

    Stefano.

    in reply to: "Profile Save" button not appearing correctly #7010
    Stefano
    Keymaster

    It’s a problem of the plugin, you should override the style adding somewhere a

    .newsletter-submit {

    background-color: none;

    border: 0;

    }

    and may be other rules. On next version I’ll remove the class in case of an image button.

    Stefano.

    in reply to: Img issue on email.php #7009
    Stefano
    Keymaster

    I need a copy of an email not working to see how the image are referenced and if your blog is maybe blocking them with an hotlink filter.

    Send me a copy of an email at stefano@satollo.net, thank you!

    Stefano.

    in reply to: img issue in new message #7008
    Stefano
    Keymaster

    So it’s correct to have posts without images since the theme extracts images from the post gallery. Probably the old theme was more smart and it extracted the image searching for an image reference in the post body.

    I need to check the code, but extracting the image from the post html code means the image can be very big an should be force to resize…

    Stefano.

    in reply to: No email send to subscriber after registration #6986
    Stefano
    Keymaster

    Hi, did you try the subscription with s not already subscribed email address? And can you send me a link where I can test it? It’s reaslly strange to have the confirmation email not be sent out…

    Stefano.

    in reply to: Not working since update #6985
    Stefano
    Keymaster

    Hi, the form in the widget is in the old format and as I can see is hand coded. It seems to work to me, just check the subscription messages on subscription panel.

    To list the subscribers, juast do a search on the subscribers panel.

    Stefano.

    in reply to: img issue in new message #6982
    Stefano
    Keymaster

    Hi, images are part of the post or are images attached to other posts?

    Stefano.

    in reply to: Sendgrid/GoDaddy/Newsetter Conflict? #6979
    Stefano
    Keymaster

    I regularly use sendgrid using the smtp configuration of newsletter. Be aware that some providers only allow connection with sendgrid via secure connection (ssl) on port 465. Try with that. If godaddy is blocking that connection, you have no way to solve the problem.

    Stefano.

    in reply to: Unsubscription 404 error #6978
    Stefano
    Keymaster

    Hi, check the url you set on subscription panel as “newsletter page”: it seems wrong.

    Stefano.

    in reply to: Search Function #6975
    Stefano
    Keymaster

    It’s correct, name a last name are separated fields, you cannot search for both at the same time.

    Stefano.

    in reply to: Email List Lost in Downgrade #6974
    Stefano
    Keymaster

    Uhm, yes there is a problem with downgrade. Just run an update query on newsletter_emails table changing the type from “message” to “email”.

    Stefano.

    in reply to: Profiles not in widget #6973
    Stefano
    Keymaster

    Probably a bug, I’ll check it.

    Stefano.

    in reply to: Tag for sex #6972
    Stefano
    Keymaster

    No, there is not such tag.

    Stefano.

    in reply to: trying to unserstand the export code string #6971
    Stefano
    Keymaster

    Hi the first line should contain the columns names. Check for them but if you cannot find them let me know.

    Stefano.

    in reply to: Modifying profile_form code? #6970
    Stefano
    Keymaster

    The form code for the profile page is fully generated inside the subscription.php code. You should hack that file…

    Stefano.

    in reply to: Subscriber Engagement #6969
    Stefano
    Keymaster

    They will be interated on newsletter 3 in the near future.

     

    Thank you, Stefano.

    in reply to: custom url after click subscribe #6968
    Stefano
    Keymaster

    The example of page you provider seems not correct to me, anyway you should hask the subscription nprocess changing the file “subscribe.php”.

    Stefano.

    in reply to: 'Feed by mail' support of Newsletter 3.x #6966
    Stefano
    Keymaster

    It’s probable the feed by mail will be part of newsletter 3.0 as free feature. Not before 2 or 3 months.

    Stefano.

    in reply to: Img issue on email.php #6965
    Stefano
    Keymaster

    Email clients usually block image displaying and a user should unlock them manually. Other times, for example with background images, email readers do not consider them at all.

    Stefano.

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