Home Forums Newsletter Plugin Support Your latest version crashes my websites.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #348710
    Marc
    Participant

    You just released a version that crashes all my WordPress sites.

    #15 {main}
    thrown in /home/bmw-actucom/bmw-actu.com/htdocs/wp-content/plugins/newsletter/classes/NewsletterMailerAddon.php on line 15
    [29-Sep-2025 13:39:48 UTC] PHP Fatal error: Uncaught Error: Class “NewsletterAddon” not found in /home/bmw-actucom/bmw-actu.com/htdocs/wp-content/plugins/newsletter/classes/NewsletterMailerAddon.php:15
    Stack trace:
    #0 /home/bmw-actucom/bmw-actu.com/htdocs/wp-content/plugins/newsletter/plugin.php(104): require()
    #1 /home/bmw-actucom/bmw-actu.com/htdocs/wp-content/plugins/newsletter-amazon/plugin.php(8): {closure:/home/bmw-actucom/bmw-actu.com/htdocs/wp-content/plugins/newsletter/plugin.php:93}()
    #2 /home/bmw-actucom/bmw-actu.com/htdocs/wp-content/plugins/newsletter-amazon/amazon.php(23): include_once(‘…’)
    #3 /home/bmw-actucom/bmw-actu.com/htdocs/wp-includes/class-wp-hook.php(324): {closure:/home/bmw-actucom/bmw-actu.com/htdocs/wp-content/plugins/newsletter-amazon/amazon.php:17}()
    #4 /home/bmw-actucom/bmw-actu.com/htdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #5 /home/bmw-actucom/bmw-actu.com/htdocs/wp-includes/plugin.php(517): WP_Hook->do_action()
    #6 /home/bmw-actucom/bmw-actu.com/htdocs/wp-content/plugins/newsletter/plugin.php(201): do_action()
    #7 /home/bmw-actucom/bmw-actu.com/htdocs/wp-includes/class-wp-hook.php(324): Newsletter->hook_plugins_loaded()
    #8 /home/bmw-actucom/bmw-actu.com/htdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #9 /home/bmw-actucom/bmw-actu.com/htdocs/wp-includes/plugin.php(517): WP_Hook->do_action()
    #10 /home/bmw-actucom/bmw-actu.com/htdocs/wp-settings.php(578): do_action()
    #11 /home/bmw-actucom/bmw-actu.com/htdocs/wp-config.php(82): require_once(‘…’)
    #12 /home/bmw-actucom/bmw-actu.com/htdocs/wp-load.php(50): require_once(‘…’)
    #13 /home/bmw-actucom/bmw-actu.com/htdocs/wp-blog-header.php(13): require_once(‘…’)
    #14 /home/bmw-actucom/bmw-actu.com/htdocs/index.php(17): require(‘…’)
    #15 {main}
    thrown in /home/bmw-actucom/bmw-actu.com/htdocs/wp-content/plugins/newsletter/classes/NewsletterMailerAddon.php on line 15

    #348711
    Stefano
    Keymaster

    Hi, probably you updated manually to version 8.9.5 (it has not been released for automatic updates) and were immediately retired and replaced with version 8.9.6.
    Please use that version.
    Just a question: do you have some automatic update system different from the one of WP?

    #348714
    User
    Participant

    Hi,

    I experienced the same when I triggered the update of the newsletter plugin from the wordpress interface (Time-stamp of the files: 15:18 CET). Changelog shows : 8.9.6.

    I could mitigate by downloading the plugin-zip-library and overwriting the folder in the wordpress plugins.
    Time-stamp of these files: 15:29 CET.

    So reading your reply, I probably triggered the update just in the time-frame where the wrong version was on the wordpress-servers.

    Kind Regards,

    Jeroen Jaspar
    SiteAdvice

    #348715
    Stefano
    Keymaster

    Thank you for sharing, and sorry for the inconvenience!

    #348723
    User
    Participant

    FWIW, I had this same issue. I use the WP plugin auto-update feature, not manual updates, but got version 8.9.5 (about an hour ago?). I was able to get around the Critical Error by renaming all of the plugin folders for Newsletter except the main one. Thanks for the update; once I upgraded to 8.9.7, I was able to revert the folder names and everything looked normal.

    #348724
    Stefano
    Keymaster

    Uhm, that’s very weird. When we publish, the WP repo has the option to trigger the auto update on sites after 24 hours, option that we normally use. It oculd be it’s not working for every site, I don’t know. Thank you for reporting, it’s important for us to know those mechanics.

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