Home › Forums › Newsletter Plugin Support › Wrong Language
- This topic has 7 replies, 2 voices, and was last updated 1 month, 2 weeks ago by
Michael.
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AuthorPosts
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September 11, 2025 at 4:06 pm #348113
User
ParticipantIm using the Plugin on a German WordPress Site (not Multilanguage). But all the Backend Settings are presented in English. Also all the Standard Text for the Front End User like “Thanks for subscribing” or “unsubscribe”.
As i understand from you Documentation, this should automatically switch to the correct Language for Single Language Site:
https://www.thenewsletterplugin.com/documentation/installation/multilanguage/#single-languageWhat i am missing?
September 11, 2025 at 4:12 pm #348115Michael
KeymasterHello,
backend language follows your WordPress language, so if you have it in english, our plugin also will be in english. Frontend labels can be translated from the panels inside our plugin, e.g Subscription > Settings > Confirmation, and so on.
Michael
September 11, 2025 at 6:54 pm #348124User
ParticipantHi Michael
Thanks for your answer. Thats exactly the problem. It doesn’t follow my WordPress language. I have wordpress in german, all the native WordPress backend settings are in german, but the plugin is not.
September 11, 2025 at 7:18 pm #348127Michael
KeymasterHello,
may I ask you which Wp version are you on? Also, please check in WordPress updates panel if you have any update available (translations updates are usually towards the end of the page). Also, can you tell your website url?
Thanks,
MichaelSeptember 16, 2025 at 1:11 pm #348325User
ParticipantHi Michael
Thanks for your answer.
I just set up a fresh WordPress Site and the Newsletter Plugin is still in the Wrong Language.
You can find the site at:
http://wordpress.braveheart.chIt uses Language de_CH
Wordpress Version is 6.8.2.
the Newsletter Plugin Version is 8.9.4September 16, 2025 at 4:48 pm #348328Michael
KeymasterHello,
I think I’ve understood what’s going on here. The fact is that our plugin hasn’t been translated by the WordPress community in swiss german, I guess that most people just switch to de_DE (Germany german) and use that, which is completely translated from english. Could you please try that and see if that solves the issue?
Michael
September 18, 2025 at 2:56 pm #348390User
ParticipantHi Michael
Thanks, that was indeed the problem. After changing to de_DE it translates correctly.
Sorry i was assuming de_CH would fallback to de_DE if not available.
September 19, 2025 at 4:28 pm #348412Michael
KeymasterHello,
no worries, glad to have tracked down the issue. Let me know if you need anything else.
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