Home Forums Newsletter Plugin Support What do these bounces mean in logs?

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
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  • #351410
    User
    Participant

    Hi everyone, after a long time, I was finally able to work on the newsletter settings again.
    I noticed that the system has deactivated quite a few bounce-back email addresses.

    I looked at the logs, but I don’t really understand what I saw there, and I couldn’t find an answer either.
    For example, what does it mean when there is a 0 under Status in a row? Let’s say it’s in all of them.
    Then in the description there is the email address – set status B or -set status P.

    What do these 0, B, and P mean?

    Thank you,
    László Balk

    #351414
    Stefano
    Keymaster

    Hi, the status log has no meaning; we should hide it. Look just a the description where the type of bounce should be reported.

    #351426
    User
    Participant

    Hi Stefano,
    I set everything up, and I basically think the extension is doing its job, because since then, no messages have appeared in the email account reserved for bounce-back emails. Previously, when this was not set up, mailer daemon messages were coming in.

    I read in the documentation that this is fine.

    I only looked into it more deeply because one of my readers, who regularly reads my messages, indicated that they had not been receiving my emails recently.

    When I checked, their email address seemed to have been deleted from the list and did not appear anywhere.

    However, I found it here in the bounce logs.
    Exactly like this:
    # Date Status Description
    1748 2025.11.23. 01:05 0 kis***ela@t*******.hu – set status P

    I added the asterisks so as not to reveal the email address.

    That’s why I asked if I could get any information from this. And I didn’t understand what Status =0 meant, or the -set status P in the description.

    #351427
    Stefano
    Keymaster

    Ok, the status columns is something about the log entry, don’t pay attention to it. The P status, is actually the status of the subscriber and it means spam/complained. Sometimes there is an indication about the message refused as spam on the returned error notification.
    The other status is B (a pure bounce).

    #351455
    User
    Participant

    Thank you very much for your detailed answer.

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