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URLs in emails are not correct

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  • September 17, 2021 at 12:42 am #275370
    misc
    Participant

    Hello, premium customer, but cannot find the Priority Support, so here we are, hoping for a speedy reply.
    We have set up TNP and are using tracking. However, the URLs in the email are a random subdomain, url3324,ourdomain.com, instead of just ourdomain.com. So all of the links in the emails including signup confirmations and newsletter links, are broken.

    The WordPress site’s main settings are correctly set, and I cannot find any setting that would be rewriting the URLs to that subdomain. Help!

    Thanks in advance.

    September 18, 2021 at 12:32 am #275430
    misc
    Participant

    Update: The offender appears to be the SendGrid plugin. However, I have yet to determine whether it’s a plugin setting or SendGrid’s mailing system. Would love some help here.

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