Home Forums Newsletter Plugin Support {unsubscription_url} not redirecting correctly

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  • #99659
    Anonymous
    Inactive

    Hey 🙂
    When using {unsubscription_url} or other short codes, they redirect to the right URL (i.e. http://url/?nltr=MTA7Mjc5O%5B…%5D) but the page will just display the regular newsletter registration form. Same happens when filling out the registration form and the success message/page should appear, it only displays the registration page again.

    Any ideas on how to solve this issue?

    Best regards

    #99755
    Stefano
    Keymaster

    Hi, could you check what’s inside your newsletter dedicated page (see the plugin main settings) and if there you can see only the shortcode [newsletter]?

    Thank you, Stefano.

    #100005
    Anonymous
    Inactive

    Stefano,

    Thanks for your quick response. I’m currently using [newsletter_form form="1"] as I have defined a custom form.

    There it is defined as

    
    <p>Register for the newsletter blabla<br><br></p>
    
    <div class="tnp tnp-subscription">
    	<form method="post" action="http:/url/?na=s" onsubmit="return newsletter_check(this)">
    		<div class="tnp-field tnp-field-email"><label>E-Mail*</label><input class="tnp-email" type="email" name="ne" required></div>
    		<div class="tnp-field tnp-field-profile"><label>Firm</label><input class="tnp-profile tnp-profile-6" type="text" name="np6"></div>
    
    [...]
    		<div class="tnp-field tnp-field-list"><label><input class="tnp-preference" type="checkbox" name="nl[]" value="18"/> This and that</label></div>
    		</div>
    		<!-- some more information about the registration -->
    		<div class="tnp-field tnp-field-button"><input class="tnp-submit" type="submit" value="Register for the newsletter"></div>
    	</form>
    </div>
    

    Was this the wrong approach? I wanted to add additional information above and below the form fields.
    Thank you in advance.

    #103354
    Anonymous
    Inactive

    Sorry to push this, but I’m really hoping for a solution to this issue 🙂

    Best regards and thank you in advance.

    #103617
    Anonymous
    Inactive

    I’ve just now tried to use [newsletter]. This time it works, but isn’t it possible to use a custom form as I did?

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