Home Forums Newsletter Plugin Support Unsubscribe URL in the Newsletter do not work properly

Viewing 3 posts - 1 through 3 (of 3 total)
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  • #116046
    stefan-franz
    Participant

    Hallo,

    the link in the newsletter: {unsubscription_url} calls the right site, but the following message ist displyed:

    “Subscriber not found, the data is probably already deleted. There is nothing else to do.”

    But the subscriber is in the list an nothing was deleted. And i ask if there a option possible, that the subscriber has to klick first to a button of this page and after that he would remove. (not immediately by click to the link in the newsletter mail).

    The “edit profile page” – {profile_url} – shows the entry of the subscriber double with each other

    I use the latest version: 5.6.5 of the newsletter plugin.

    It’s now ot but:
    Can i scedule a newsletter to plan date and time for sending? “Continue sending” option in the newsletter editor do not work.
    I did adjust the time zone to amsterdam (where i live).

    Thanks für your answer.

    Best Regards – Stefan

    #116153
    Georg
    Participant

    Same with me:

    In the email I found the following header:
    List-Unsubscribe: <https://{MyDomain}/?na=u&nk=1-a6dc08e03b&nek=3->

    After changing the value of the variable
    na=u
    to
    na=uc
    the answer of the newsletter plugin was correct.

    WordPress 4.9.8, Newsletter Plugin Version 5.6.5

    #117101
    stefan-franz
    Participant

    Hallo, after the update to 5.6.6 the Unsubscribe link in the e-mail now is working.

    But the error after klick “edit the subscription” is still there: It displays the data of subscription twice each other.

Viewing 3 posts - 1 through 3 (of 3 total)
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