Home Forums Newsletter Plugin Support Unsubscribe info location

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  • #301342
    Anonymous
    Inactive

    Hello.
    Can someone please help me in this problem?
    When I click unsubscribe in a newsletter, it opens my site, but the form location is in the bottom of the page and the opens the page normally, and I need to scrool down to find the place whrere the unsubscribe link is.
    Any solution?

    #301343
    Stefano
    Keymaster

    Hi, the unsubscribe link should open the dedicated page configured on the Newsletter main settings. That page should contain only the [newsletter] shortcode. Can you check it?

    The reason you see the message in the footer is probably due to the use of the [newsletter] shortcode in a widget, whileyou should use the [newsletter_form] shortcode.

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