Home Forums Newsletter Plugin Support Unsubscribe button doesn’t work

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  • Author
    Posts
  • #283793
    Naseer
    Participant

    Hello,

    First of all, thank you for the amazing plugin, everything works fine until I used a custom newsletter template.

    I use this code on the newsletter page: [newsletter_form form= "1"]. Now, when the user clicks on the unsubscribe button it opens the newsletter page and does nothing.
    I added the unsubscribe button to email using the default footer option available on newsletter editor.

    Worth mentioning, if I use [newsletter] shortcode on the page, it will show give the option to unsubscribe but I want to use the custom template.

    Would you please advise?

    Thank you again.

    NAS

    #284082
    Stefano
    Keymaster

    Hi, the newsletter page needs to have only the [newsletter] shortcode not the one you used.
    if you need a custom form, use one page for Newsletter and the other one for the form.
    Stefano.

    #284262
    Naseer
    Participant

    Thank you so much. Very helpful!

    Naseer

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