Home Forums Newsletter Plugin Support there is a critical error on this website

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  • #345672
    Hal
    Participant

    I CAN send test emails on Newsletters and use most functions.

    However am unable to sent test emails to autoresponders or view statistics.

    When I attempt to do do I get “there is a critical error on this website.”

    I have disabled all other plugins and changed theme and it does not resolve it.

    Fatal error: Uncaught Error: Call to undefined method NewsletterStatistics::echo_statistics_button() in /mysite/public_html/wp-content/plugins/newsletter-autoresponder/admin/statistics.php:73 Stack trace: #0 /mysite/public_html/wp-content/plugins/newsletter-autoresponder/plugin.php(557): require() #1 /mysite/public_html/wp-includes/class-wp-hook.php(324): NewsletterAutoresponder->{closure}(”) #2 /mysite/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #3 /mysite/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #4 /mysite/public_html/wp-admin/admin.php(260): do_action(‘admin_page_news…’) #5 {main} thrown in /mysite/public_html/wp-content/plugins/newsletter-autoresponder/admin/statistics.php on line 73

    Fatal error: Uncaught Error: Call to undefined method NewsletterEmails::send_test_email() in /mysite/public_html/wp-content/plugins/newsletter-autoresponder/admin/edit-email-composer.php:40 Stack trace: #0 /mysite/public_html/wp-content/plugins/newsletter-autoresponder/admin/edit.php(16): include() #1 /mysite/public_html/wp-content/plugins/newsletter-autoresponder/admin/index.php(7): include(‘/mysite…’) #2 /mysite/public_html/wp-content/plugins/newsletter-autoresponder/plugin.php(550): require(‘/mysite…’) #3 /mysite/public_html/wp-includes/class-wp-hook.php(324): NewsletterAutoresponder->{closure}(”) #4 /mysite/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #5 /mysite/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #6 /mysite/public_html/wp-admin/admin.php(260): do_action(‘newsletter_page…’) #7 {main} thrown in /mysite/public_html/wp-content/plugins/newsletter-autoresponder/admin/edit-email-composer.php on line 40
    There has been a critical error on this website.

    Any help would be appreciated.

    #345696
    Hal
    Participant

    Anyone there?

    #345780
    Hal
    Participant

    Anyone there? I know you don’t want duplication on WordPress forum but would like a response.

    #345781
    Michael
    Keymaster

    Hello Hal, 

    we’re taking a look at this. I’ll get back as soon as possible.

    Thanks,
    Michael

    #345823
    Michael
    Keymaster

    Hello Hal,

    may I know which versions of each of your current Newsletter addons are you using? Also, which version of Newsletter are you in?

    Michael

    #345827
    Hal
    Participant

    Newsletter 8.91
    Extended Composer blocks 1.37
    Autoresponder 1.38
    Bounce Managment 1.39
    WP User 1.46
    Import Export 1.58

    Do you think related to not updated addons?

    #345828
    Michael
    Keymaster

    Yes, most definitely. You’re running some years old addon version but Newsletter is up-to-date. There’s no guarantee these would work together. You might try rolling back to some very old version of Newsletter core, but again, it’s a try and guess.

    Michael

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