The WordPress scheduler is not working properly (NOT Sending Newsletter)

[User]

I have this appearing when entering the plugin: The WordPress scheduler is not working properly: that affects the newsletter sending and other site tasks.
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I tried to resolve it as instructed as I have an important newsletter that has been sitting all day at 0 sent. Not sure what to do…Any help would be greatly appreciated!

Thanks!

[Stefano]

Hi, on the Help/Scheduler page you should see the specific error: if the job is just late, you need an external trigger, as explained on this page:

https://www.thenewsletterplugin.com/documentation/troubleshooting/newsletter-delivery-engine/#external-system

The error message takes a while to disappear but you can see on the Help/Scheduler page the graph reporting a shorter interval between the scheduler activation (it should be less than 300 seconds).

If you have a cache system like CloudFlare wrongly configured (caching the calls to the wp-cron.php calls) you should ask the provider to fix it. If you share your site address I can try to check that problem.

If you have an error “job skipped”, this is a more serious issue and needs to be debugged.

https://www.thenewsletterplugin.com/documentation/troubleshooting/newsletter-delivery-engine/#job-skipped

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