Home Forums Newsletter Plugin Support test subscribers do not receive test emails

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  • #31260
    gianfranco
    Participant

    hi stefano,
    diagnostic emails are delivered but i dont receive test emails. actually just one of three test account receive test. how come? what do you mean with “change encoding to base 64 on main configuration panel”? where i find it?
    tnx a lot

    #31263
    Stefano
    Keymaster

    Hi,

    or your provider is filtering the outgoing emails or the receivers are filtering on their side. It’s not a problem of encoding if at least one account is receiving them. Ask your provider if it is dropping some emails. Which is the provider?

    Stefano.

    #31287
    gianfranco
    Participant

    Aruba and yahoo are the providers. Till some days ago, those accounts received correctly the test.

    Tnx a lot.

    • This reply was modified 5 years, 8 months ago by gianfranco.
    • This reply was modified 5 years, 8 months ago by gianfranco.
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