Home › Forums › Newsletter Plugin Support Forum › Test subsciber do not receive test
my test subscriber account do not receive test email more.
P.S. My host smtp is smtps.aruba.it. If I do a test with Easy WP SMTP i get this SMTP Error: Could not authenticate.
Hi, looking at the error code, the smtp plugin you’re using has not the correct credentials. You should be sure the smtp plugin is able to send email, otherwise even Newsletter is blocked.
Yes, this is the debug log of the test with Easy WP Smtp plugin:
CLIENT -> SERVER: EHLO http://www.mywebsite.it
CLIENT -> SERVER: AUTH LOGIN
CLIENT -> SERVER: bmV3c2xldHRlckB0ZWF0cm9jcmVzdC5pdA==
CLIENT -> SERVER: dmlhZGVsZWRkYQ==
SMTP ERROR: Password command failed: 535 5.7.0 …authentication rejected
SMTP Error: Could not authenticate.CLIENT -> SERVER: QUIT
SMTP Error: Could not authenticate.
How come? NL plugin worked fine, since last week.
Hi, the authentication attempt from your smtp plugin is not working, you should check the configuration of that plugin.
The SERVER: EHLO http://www.mywebsite.it line is a bit strange.
Thanks, I changed the name of my website for privacy.
Now I receive tests correctly.
It was a problem of authentication, pwd was changed.
I will make sure from next time that everyone must receive test. Tests like happy birthday aunt wishes, Quotes and messages.
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