Home Forums Newsletter Plugin Support Test email succeeds but I cannot receive subscription confirmation emails

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #243887
    dpservis
    Participant

    Hello,

    I am hosting with GoDaddy. I have input my SMTP host and details in Settings>SMTP. The test email is sent successfully and I receive it. But when I try to subscribe, I get no confirmation email. I tried with several addresses. I enabled debugging and there's nothing special in the logs. I checked my business email which has an online spam filter, there's nothing sent. When I check the status page I see

    Mailer Internal SMTP (deprecated)

    Any ideas will be greatly appreciated.

    Kind regards

    Dimitris

    #245032
    Stefano
    Keymaster

    Hi, try to not use anymore the SMTP. Go daddy is not exactly reliable about email sending, open them a ticket and ask which is the better way to send email from your hosting plan.

    Let me know, Stefano.

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.