Home Forums Newsletter Plugin Support Test email succeeds but I cannot receive subscription confirmation emails

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    I am hosting with GoDaddy. I have input my SMTP host and details in Settings>SMTP. The test email is sent successfully and I receive it. But when I try to subscribe, I get no confirmation email. I tried with several addresses. I enabled debugging and there’s nothing special in the logs. I checked my business email which has an online spam filter, there’s nothing sent. When I check the status page I see

    Mailer Internal SMTP (deprecated)

    Any ideas will be greatly appreciated.

    Kind regards



    Hi, try to not use anymore the SMTP. Go daddy is not exactly reliable about email sending, open them a ticket and ask which is the better way to send email from your hosting plan.

    Let me know, Stefano.

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