Home Forums Newsletter Plugin Support Forum Subscription.php missing after plugin update.

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  • #248813
    alanzink
    Participant

    After latest update of NewsLetter plugin our site went down.
    I had to use backdoor link to open maintenance. After deactivation of the NewsLetter plugin, the site is working again.

    I try to activate the plugin and get:
    “Plugin could not be activated because it triggered a fatal error.
    Warning: require_once(/home/*******/public_html/wp-content/plugins/newsletter/subscription/subscription.php): failed to open stream: No such file or directory in /home/*******/public_html/wp-content/plugins/newsletter/plugin.php on line 1339”

    Line 1339 is:
    require_once NEWSLETTER_DIR . ‘/subscription/subscription.php’; This directory is missing.
    The directory is missing.

    If I delete the plugin and reinstall will all my contacts remain?

    #248825
    Stefano
    Keymaster

    Nothing is lost if you reinstall, and yes you need absolutely to reinstall. Check the disk space or install via FTP.

    #253178
    Shamus
    Participant

    What can be done if the plugin will not reinstall because the error message says: “Installation failed: Destination folder already exists.”?

Viewing 3 posts - 1 through 3 (of 3 total)
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