Home Forums Newsletter Plugin Support Subscription form does not work

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #324036
    etienne
    Participant

    I use the basic free version of Newsletter.
    My WordPress site uses the twenty-four bloc theme. I found the bloc ‘Newsletter subscription form’ but it does not work.
    The page ‘Newsletter’ is not of any help.
    Other plugins I use : – includeme (excellent thank you), My private site, WP forms, WP mail SMTP, WP mail Logging. Everything works fine except Newsletter subscription form.

    #324039
    Michael
    Keymaster

    Hello, and thanks for using our plugin.

    Can you please describe more in detail what exactly doesn’t work with the subscription form? Do you have a live example of the form?

    Thanks,
    Michael

    #324040
    etienne
    Participant

    Hi Michael,
    You can try https://chalet.rosenstiehl.net the Newsletter page is under Contact in the Navigation.
    You also have the subscription block in the SideBar. Thanks Etienne

    #324041
    etienne
    Participant

    Michael,
    I use My Private Site and this may cause the problème. I deactivated it for you to be able to test and view the result I have. it is difficult to give more details. The form just does not appear on the Newsletter page. Same problème on the sidebar Subscription block. Tell me if you need more. Thanks. Etienne

    #324044
    etienne
    Participant

    I tried another installation on a simpler website. I now use the Twenty-one theme because it provides widget. Subscription form still not working ( https://www.rosenstiehl.net/newsletter ). I may miss one point in the installation process. Thanks in advance for your time and efforts. Etienne

    #324081
    Michael
    Keymaster

    Hello, I took a look at rosenstiehl.net/newsletter and it looks like the subscription form is correctly working there. Can you confirm this?

    Michael

    #324085
    etienne
    Participant

    Hi Michael,
    Thank you for considering my problem. I am afraid you’re right. In fact, it still does not work on Firefox. After reading your message I tested on Edge and Chrome and the page Newsletter seems to be working fine on these two browsers. Any idea on the reason why Firefox is reacting differently. Regards. Etienne

    #324097
    etienne
    Participant

    Hello, I found the source of my problem. The search engine Qwant addon VIPrivacy was too strict. Newsletter works as promised. Ticket can be claused. Sorry for taking your time on a problem you did not cause.
    Best regards. Etienne

    #324155
    Michael
    Keymaster

    Hello,

    there is absolutely no problem, I’m happy it works for you now!

    Have a nice day,
    Michael

    #325182
    coldbluts
    Participant

    Thank you for considering my problem. I am afraid you’re right. In fact, it still does not work on Firefox.

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