Home Forums Newsletter Plugin Support Subscribers status Unknown

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  • #284733
    commerciale
    Participant

    We place the previous version of the Newsletter plugin in our new Worpress web-site. In this operation all the subscribers status display the text “unknown” – previous are “confirmed”.
    With this status, which can’t be massive modifiy, we are unable to send newsletter neither re-confirmation link.
    How can we solve?

    #284734
    Stefano
    Keymaster

    Hi, probably the import had problems. Update the subscriber using this query:
    update wp_newsletter set status=’C’.
    How did you import the subscribers?

    #284739
    commerciale
    Participant

    Thank you for your repluy. We basically move The Newsletter Plugin from a Worpress site to another one nothing more.

    #285029
    commerciale
    Participant

    Solved with the query, thank you.

    #303392
    Thomas
    Participant

    Hello I have the same problem
    I have a script that takes all the new subscribers from ultimate member to add them to my various newsletter lists. yesterday all the members had the confirmed status this morning some of the members went back to unknown
    Do you have an idea of ​​the problem?
    Thank you so much

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