Home Forums Newsletter Plugin Support Subscriber not found

  • This topic has 2 replies, 2 voices, and was last updated 4 years ago by Anonymous.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #283328
    Anonymous
    Inactive

    Hi
    I have been sending test newsletters and testing the Unsubscribe function. But when I click the unsubscribe link in the e-mail, I am sent to a page showing “Subscriber not found”. The e-mail is definitely on the list.
    How to fix?

    #283342
    Stefano
    Keymaster

    If you send a test using a test address in the “test popup”, that is not a real subscriber and cannot unsubscribe, It is not matched to the real subscriber list.
    Stefano.

    #283353
    Anonymous
    Inactive

    Thank you!

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.