Home Forums Newsletter Plugin Support subscriber changes not saving

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  • #28375

    Hello to everyone and Merry Christmas!

    Just setup Newsletter and all seems fine until we started the testing — can’t change any subscriber information. Verified the permissions of the folders and they are good (755 for folder and 644 for files). I am able to send myself a test email without a problem, apparently it is in the subscription / subscriber actions I am having a problem. Anyone can register in the WP settings is checked.

    The path at the time of the correction is

    The path one the correction is saved is

    The last page is blank – once it is saved, nothing but the dark blue you use in your plugin fills the work area (the WP program is still showing)

    Was able to delete a user without any problems, but cannot create a new one nor make any changes…


    The dark blue may hide an error in dark grey. Could you check?

    You can check even the error log of the server, usually this is a problem in the database. Have you tried to deactivate and reacgtivate the plugin?

    Eventually rename the wp_newsletter table and and upon reactivation it should create it again. The test the subscriber saving.


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