Home › Forums › Newsletter Plugin Support › Started using external cron, open rate/click rate sitting at 0%, downfrom 10-20%

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  • #360239
    User
    Participant

    Hi, I started using an external cron because the plugin sending broke about 9 months ago. I have had to send emails to 1000s of subscribers manually for hours every week due to the scheduler breaking.

    Now it sends to all automatically with an external cron but no opens/clicks are registered?

    #360251
    User
    Participant

    Furthermore:

    “Error establishing a database connection” whenever I send a newsletter now. Interval is 5min.

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