Home Forums Newsletter Plugin Support So many fake subscribers / bot subcribers

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #350453
    Ursula
    Participant

    Hey,
    has anybody else gotten a load of fake newsletter subscribers since the end of October/beginning of November? I got like 50 new fake subscribers per day – they are all not confirmed but still….. same with the comments on the blog. They all have nonsense names like email: jjt@inhabitdsgn.com Name: ydfmsyufzx or Email: gmcawley@hotmail.com Name: gsxrgdxrqh

    Is there a way to deter them from trying to subscribe to the newsletter? Any help appreciated….

    #350477
    Michael
    Keymaster

    Hello,

    an increase of fake subscriptions may depend on a lot of factors but still, it needs to be taken care of. About comments: the golden rule is, if you don’t use them, deactivate them. There’s simple snippets that do that. If you use comments, be sure to put in place some antispam tools such as Captcha or anything else.

    Regarding Newsletter: we have a documentation article on these topic, it may be worth to take a look: https://www.thenewsletterplugin.com/documentation/subscription/antiflood/

    #350842
    User
    Participant

    We also had those! All from these Netherlands and Russian IP addresses. I deleted all of them *by hand* and they re-subscribed! All of the anti-bot settings we can activate are already activated. So annoying!

    It makes me wish it would be easier to manage subscribers according to IP addresses cause it’s been quite a time consuming mess. @Michael, do you think it could be a fair feature request?

    Thank you

    #350849
    User
    Participant

    I enable some brand of ReCaptcha on all my clients’ sites. I say “some brand” because depending on theme and other factors on the site I will usually use Cloudflare’s Turnstile unless there is a conflict. I’m now using HCaptcha in those cases because I am finding more reliable.

    #350901
    Marco
    Participant

    Yes!

    As per image

    https://ibb.co/TxTTSJ7S

    You mean something similar?

    #350906
    Michael
    Keymaster

    Hello everyone,

    to address spam subcriptions related issue, I invite you to read this documentation article: https://www.thenewsletterplugin.com/documentation/subscription/antiflood/

    Michael

    #351140
    wneary
    Participant

    I really appreciate that page, https://www.thenewsletterplugin.com/documentation/subscription/antiflood/ as it has a lot of good information I will implement. But the path List Building / Security no longer exists. Where does one find the security settings now?

    #351168
    Michael
    Keymaster

    Hello,

    yes sorry, we need to update the documentation page. The settings you’re searching are in Subscription > Settings > Antispam

    #351264
    wneary
    Participant

    Perfect. Thank you; it’s right there. These look great.
    I notice in the YouTube video and on that page, there are four choices. The top one says “Disable.” In my install, it’s marked No. Now, in the YouTube video, it’s marked Yes. What is it that I am disabling with that choice?

    #351379
    Michael
    Keymaster

    Hello,

    let me check the video, some of them are outdated.

    Thanks

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