Home Forums Newsletter Plugin Support SMTP Plugin dont work since ipadte to 1.2.1

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  • #348696
    User
    Participant

    Hello!

    I allways get errors since the update.
    “Fatal error while sending a newsletter🔔

    Please check the Newsletter plugin Help/Sending for more details. The error description is: SMTP Error: The following recipients failed: ffcigarbear5@hotmail.com: [OR2] Too many mails received from c089vnbfh within the last 5 minutes (e99d8518-9d14-11f0-aee9-cba8ff7597ef)”

    with the old version this was no problem.
    Does anyone have the Version bevore the update for me?

    #348704
    Michael
    Keymaster

    Hello,

    that error has nothing to do with Newsletter versions. Please reach out to your Smtp provider and let them know about this error (you’re exceeding your sending quota).

    Michael

    #348712
    User
    Participant

    HellO! NO! Its not the qutoa. It works fine untill the smtp UPDATE.

    Is it üpossible to get older evrsion of the smtp plugin?

    #348740
    Stefano
    Keymaster

    Hi, please update the addon to version 1.2.2, the fatal error management can be set on the settings panel. Version 1.2.1 treats error as fatal. Version 1.2.2 treats errors in the old way but the behaviour can be changed.

    In your case, you have an overquota or by the smTp service or by the receiving domain, and not managing the fatal error means the addon continues to send, but your SMTP service then delivers no emails and they’re simply dropped.

    Anyway, if you prefer the addon not to stop the sending process, just check the settings (it should already set to not stop on fatal errors.

    #348743
    User
    Participant

    Hello!

    Where can i download that?

    #348744
    Michael
    Keymaster

    Try to save the main newsletter setting so the version cache is reset. Thanks.

Viewing 6 posts - 1 through 6 (of 6 total)
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