Home Forums Newsletter Plugin Support Site crashes when installing plugin

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #349601
    Veninga
    Participant

    On my website https://vacatures-gouda.nl/ i have installed newsletter for some time now.
    The wp-admin was today not accessibele due to a critical error.
    Renaming the newsletter plugin solved the problem.
    But every time i try to reinstall it i get a critical error.

    I have WordPress 6.8.3
    and Newsletter Versie 9.0.1

    Kind regards, Alfred

    #349603
    Stefano
    Keymaster

    Hi, that is a conflict with another plugin or some problems during the update. The critical error should have been logged on the server “error log”, could you check if you have the log (usually on the hosting cpanel or you can ask the provider).

    Once we have the fatal error details, we can solve the problem.

    Do you know if there is some custom code in your site connected to the Newsletter plugin?

    #349610
    Stefano
    Keymaster

    Hi, we found the problem, please update to version 9.0.2 the problem should be solved (it is the license checked when the site cannot contact our service).

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.