Home Forums Newsletter Plugin Support Sending Newsletter is not working

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  • #59919
    Anonymous
    Inactive

    When I send Newsletter to emails that register to receive Newsletter they don’ get anything.

    when I send test it works:
    This Email is sent by PHPMailer of WordPress

    Any ideas/help?

    TIA

    #59924
    Stefano
    Keymaster

    Is the test working using the address not receiving the real newsletter? When you test a newsletter is it delivered?

    Stefano.

    • This reply was modified 4 years, 11 months ago by Stefano.
    #59943
    Anonymous
    Inactive

    Thanks Stefano,
    I was so frustrated that I deactivated your plugin. I really tried to make it work as I love all the awesome features. I worked on the setup since yesterday and couldn’t make it send the newsletter.

    I am trying another plugin “Email Subscribers & Newsletters” and it worked immediately. It’s not as beautiful as yours, but the setup took me just few minutes.

    Before I posted the request, I read your documents, went over and over all the setting. Tried all the tests that are available. They all worked, but when I send the newsletter it was never received.

    I am not sure what to think. I would love to use your plugin if I can make it work.

    TIA

    #61177
    holidaysineymet
    Participant

    Hello Stefano,

    Some of the people registered to receive our newsletters never receive them. When I check their email address, it says that all is ok. What’s the problem, please?
    Thank you in advance.

    Regards,
    Isabelle

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