Getting Started

Sending a Newsletter converts = to 3D.

Home › Forums › Newsletter Plugin Support › Sending a Newsletter converts = to 3D.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • February 6, 2019 at 7:22 am #151798
    Anonymous
    Inactive

    Hi!
    I am using thenewsletterplugin and Avada Theme. Thenewsletterplugin is converting all = in the code to 3D.
    For example
    <meta charset=”utf-8″>
    is
    <meta charset=3D”utf-8″>
    in the e-mail source.

    I am using Version 5.8.8 and have no special Plugin installed.
    Also the source code of a newsletter is ok in the editor. But when I click on send,
    = is converted into 3D (Hex?)

    Please help! I have no idea why this happens.

    Thank you!!
    Helmut

    February 9, 2019 at 10:24 am #152609
    Stefano
    Keymaster

    Hi, that is a proper encoding, here the problem is in your email client of the delivery service in your blog hosting changing the correct encoding. Try to change the default encoding on main Newsletter settings.

    Stefano.

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.