Home Forums Newsletter Plugin Support "Save" and "Save & preview" don't work anymore

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  • #33281
    epufoullins
    Participant

    Hi,

    The two button “Save” and “Save & preview” don’t work anymore.
    When I try to create a new newletter with the new composer, I click on the button “Save” but the newsletter is not saved. And with the button “Save & preview”, no save and no preview… Impossible to create a new nesletter. I tried with a new and with a copy (duplicate feature)

    This issue is a new problem because it was working before (last newsletter sent was the 1er May).

    Do you have any idea ?
    Thank you for your help
    Best regard
    Franck

    #33282
    Stefano
    Keymaster

    Hi, can you help me to understand the error? Nothing happens, a blank page, … thank you. Meanwhile I’ll test it on my environment.

    Stefano.

    #33544
    epufoullins
    Participant

    Hi,
    When I click on “Save” Button, Nothing happens. No Blank page, no error. Nothing.
    Franck

    #33658
    epufoullins
    Participant

    Hello,
    Any news ?
    Franck

    #35599
    epufoullins
    Participant

    Hi,
    So I have tested without any other Plug in : Same issue. Button “Save” on newsletter creation page doesn’t work.
    In de debug mode,, When I click on this buttoon “Save”, i have the following message : When I click on save button, i have the following message :”Blocage d’une requête multiorigines (Cross-Origin Request) : la politique « Same Origin » ne permet pas de consulter la ressource distante située sur http://www.sarra-oullins.fr/?na=emails-composer-css&ver=0.025140736451537582&action=tnpc_css. Raison : l’en-tête CORS « Access-Control-Allow-Origin » est manquant.”

    When i try to send an old newsletter, all is fine and newsletter is sent. but it’s only not possible anymore to create a new newsletter because this save button does’nt work anymore

    How I can send you a screencopy ?

    Best record

    Franck

Viewing 5 posts - 1 through 5 (of 5 total)
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