Home Forums Newsletter Plugin Support retargeting errors

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  • #284949
    diogeneaps
    Participant

    yesterday i send a newsletter to one list of 8000 mail and i find now 500 errors.
    now i want to resend the same newletter only to errors.
    well, for errors i only can view the mail but i can’ retargeting into a “error list” so i can send only to this list.
    can you add for errors the button of retargeting?
    hand copy some errors is ok, but to hand copy 500 mail in not confortable.
    why i find errors?
    thanks
    ——————
    ho spedito una newsletter a una lista fatta da 8000 mail e ora trovo 500 errori.
    ora voglio copiare la newsletter e rispedire la nuova solo agli errori.
    però gli errori li posso solo vedere e non fare il retargeting che è invece consentito per open e click.
    potete per favore aggiungere l’opzione di retargeting anche per gli errori?
    copiarne a mano qualcuno va bene ma 500 non va bene.
    Ma perchè si verificano gli errori?

    #285089
    Stefano
    Keymaster

    If by error you mean you get back a delivery error message, that kind of message can be only managed with our bounce addon or if you use a delivery service, with an integration addon for that delivery service. Again, if you use a delivery service, that can provide a list of bounced addresses that you can import as bounced using the free advanced import addon.
    Those errors are not triggered while we’re sending, but later with that bounce message (more correctly a DSN message).
    S.

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