Home Forums Newsletter Plugin Support Repeated Subscription - Disabled

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  • #264180
    Sita S
    Participant

    Hi, I have set Repeated Subscriptions to 'Not Allowed' and retained the default message "This email address is already subscribed, please contact the site administrator."
    I have only 2 fields in the Newsletter form - Full Name and Email id.
    When I tested the functionality by repeating a subscription, the error message displayed was in a blank WordPress > Error page.
    How do I make this message appear on the Newsletter page itself - the same format like the way the Activation message appears?
    I am not a developer.

    Thank you.

    #264438
    Sita S
    Participant

    Hi, to rephrase the question better -
    Error messages do not appear on the dedicated newsletter page in the following two cases.
    Instead they appear on a blank white page without the header/menu/footer.
    1. A repeat subscription (active subscription)
    2. Re-subscription (when the user has deleted his subscription first, so on the List he is in status 'UNSUBSCRIBE' )

    Kindly help me.

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