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When I “went Pro” just over a year ago, I thought there was a one-year limit on support and updates, but that Report add-ons, etc. would not need annual renewals — “no recurring subscriptions” as advertised. This does not appear to be the case. Detailed reports for newsletters sent through the past year are also no longer available, even though I paid for them. Just not clear what the coverage and terms are. Otherwise, the product itself is terrific …
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