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Not Saving Settings

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    Posts
  • March 15, 2017 at 5:28 pm #30982
    whiters
    Participant

    I don’t know why but i can’t save the settings in List building, for example: Opt In, Subscription page… When I save them it’s all ok, but when I go back in the settings they are all reset.

    How can I Fix It?

    thank you!

    March 15, 2017 at 5:40 pm #30984
    Stefano
    Keymaster

    Hi I actually don’t know which could be the problem since they’re saved as wordpress options… it sounds like a database problem. Options in other panels are correctly saved?

    Stefano.

    April 10, 2017 at 4:16 pm #31774
    whiters
    Participant

    Hi! Yes option in other plugin are saved. I saw that there is a problem with:
    Database wait timeout: KO Your database wait timeout is 240 seconds
    That value is low and could produce database connection errors while sending emails. Ask the provider to raise it at least to 300 seconds.

    Now I’m trying to solve it, could it be the problem?
    Thanks!

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