- This topic has 9 replies, 4 voices, and was last updated 7 years, 4 months ago by
.
-
Posts
-
All of a sudden I can no longer send newsletters. When I test a newsletter nothing comes over to my test email accounts. Yet when I trigger an actual send the newsletter says, after some time, that all 8,000+ people have been emailed. But I do net get one myself and there are no bounced emails so I know it isn’t actually sending. When I go to diagnostics and tests and send myself a couple tests that way they come through just fine.
Any idea as to what is wrong?
Thanks,
Jason
Hi, do a test from the diagnostic panel. If you get back a success but no email is actually delivered, your provider is applying some kind of filter and you should open a ticket with them.
Stefano.
I get two emails successfully via the diagnostics send. But still, when I test a newsletter or even try to send one, nothing goes through.
I get two emails successfully via the diagnostics send. But still, when I test a newsletter or even try to send one, nothing goes through.
Thought I was going crazy but its the same here too. All diagnostics fine, I get the two test emails fine, but the actual newsletter itself just doesn’t come through. I’ve tried changing to Base64 and all the other variables and nothing.
(It used to work fine so I’ve no idea what has changed.)
Just installed plugin. Configured. Test emails sending fine. Newsletter shows that it is sent fine. Nothing arrives. Checked with hosting company – no newsletters coming out. Even subscription confirmation doesn’t arrive. I think it is a problem with new update 5 days ago ! Not very nice first impression of plugin … 🙁
As of 4.7.2 today, it seems to have started working again. Statistics are now showing that the news letters are going out and people are clicking on the links.
- You must be logged in to reply to this topic.