Home Forums Newsletter Plugin Support Forum Newsletters sent but not received

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  • #225365
    Accueil Musical
    Participant

    Hi everybody,

    The newsletter plugin indicates that our newsletter are sent but nobody receive it on its mailbox. Is it a common problem and is there common tests to solve it ?

    Thank for all the help you can provide,

    Greetings,

    Tristan

    #225376
    Stefano
    Keymaster

    Hi run test from the status panel and check if there are warnings on that panel. Ask the provider about their mailing service, if there are limits and/or blocks.

    Stefano.

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