Home Forums Newsletter Plugin Support Forum Newsletter subscription form not working

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  • #134123
    libby
    Participant

    Hi
    Our 4.9.8 WordPress site uses the DIVI theme and suddenly the subscription form is not working.

    The form shows up on the newsletter page but when someone tries to subscribe they get this error:
    Fatal error: Uncaught Error: Call to undefined function et_fb_enabled() in /usr/www/users/XXX/wp-content/themes/Divi/includes/builder/framework.php:226 Stack trace: #0 /usr/www/users/XXX/wp-includes/class-wp-hook.php(286): et_builder_get_modules_js_data(”) #1 /usr/www/users/XXX/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /usr/www/users/XXX/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #3 /usr/www/users/XXX/wp-includes/general-template.php(2630): do_action(‘wp_footer’) #4 /usr/www/users/XXX/wp-content/plugins/nextgen-gallery/non_pope/class.photocrati_resource_manager.php(195): wp_footer() #5 /usr/www/users/XXX/wp-content/plugins/nextgen-gallery/non_pope/class.photocrati_resource_manager.php(225): C_Photocrati_Resource_Manager->output_buffer(true) #6 /usr/www/users/XXX/wp-includes/class-wp-hook.php(286): C_Photocrati_Resource_Manager->shutdown(”) #7 /usr/www/users/XXX/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #8 /usr/www/users in /usr/www/users/XXX/wp-content/themes/Divi/includes/builder/framework.php on line 226

    Any advice?

    #134132
    Stefano
    Keymaster

    Hi, the error is generated by Divi:

    Call to undefined function et_fb_enabled() in /usr/www/users/XXX/wp-content/themes/Divi/includes/builder/framework.php:

    so you should try to report that problem to them so they can understand why it is reaised.

    Stefano.

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