Home Forums Newsletter Plugin Support Forum newsletter stuck on sending

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  • #128670
    Aston Pottery
    Participant

    Hi my newsletter is stuck. I press send and it just says sent to zero of… (total number here). What’s wrong?

    #129071
    Aston Pottery
    Participant

    Do I need to to use an smtp? we have 18,000 subscribers. Will send in blue work?

    #129195
    Stefano
    Keymaster

    No, it’s a cron problem. Check the page https://www.thenewsletterplugin.com/documentation/newsletter-delivery-engine and setup an external cron call. You can check if the problem is the cron from the status panel.

    Did you make a test from that panel? The delivery is generally ok?

    Stefano.

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