Home Forums Newsletter Plugin Support newsletter stuck on sending

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    Aston Pottery

    Hi my newsletter is stuck. I press send and it just says sent to zero of… (total number here). What’s wrong?

    Aston Pottery

    Do I need to to use an smtp? we have 18,000 subscribers. Will send in blue work?


    No, it’s a cron problem. Check the page https://www.thenewsletterplugin.com/documentation/newsletter-delivery-engine and setup an external cron call. You can check if the problem is the cron from the status panel.

    Did you make a test from that panel? The delivery is generally ok?


    David Flicek

    I have s similar issues but it’s actually sending (at least I got my email) but the UI stays at 0, do I have to hit refresh or something or will that cause the process to stop?

    ok, i clicked around and when I went back to newsletters list it has it at 6% now .. so I guess that’s how you do it, first time sending live so didn’t know how it worked.

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