Home Forums Newsletter Plugin Support newsletter stuck on sending

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #128670
    Aston Pottery
    Participant

    Hi my newsletter is stuck. I press send and it just says sent to zero of… (total number here). What’s wrong?

    #129071
    Aston Pottery
    Participant

    Do I need to to use an smtp? we have 18,000 subscribers. Will send in blue work?

    #129195
    Stefano
    Keymaster

    No, it’s a cron problem. Check the page https://www.thenewsletterplugin.com/documentation/newsletter-delivery-engine and setup an external cron call. You can check if the problem is the cron from the status panel.

    Did you make a test from that panel? The delivery is generally ok?

    Stefano.

    #275285
    David Flicek
    Participant

    I have s similar issues but it’s actually sending (at least I got my email) but the UI stays at 0, do I have to hit refresh or something or will that cause the process to stop?

    ok, i clicked around and when I went back to newsletters list it has it at 6% now .. so I guess that’s how you do it, first time sending live so didn’t know how it worked.

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.