I had a newsletter to go, all the same material as usual, and when it was sent out today, the entire Newsletter was blank. I stopped delivery once I noticed this and then edited the Newsletter for today and it was BLANK?! Is there a way to see old revisions or saved copied? I never removed any material from my newsletter and it would have take quite a feet to have deleted each element without noticing at least one of them missing, let alone all. I need to send a Newsletter out to over 700 people today and I am unsure that this will not happen again. Help?
Hi, the page reloads with blank content could be due to the “mod_security” component of your hosting space, sometimes we experienced that. The mod_security blocks the saving believing that content is a hack attempt (of course it is not).
This week we release an update to try to address that problem.
A note: the mod_security does not block always the saving, it depends on the newsletter content, so that problem can appear randomly.