Home Forums Newsletter Plugin Support Newsletter Preview Page not showing up right scale from Instagram

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #352527
    Eric Liddon
    Participant

    When I link to a newsletter page using the TNP built in preview links it centers the content with the width being 600px loading on safari or chrome on iOS. I noticed though if I do a link from Instagram (it uses its built-in web preview) the content is scaled extra wide and I need to zoom out at first to fix this. I noticed that there is new meta viewport inside the page head tag and I’m wondering if that would fix the issue – not sure if anyone else has had this before.

    Also is it possible to display the preview links inside my website wrapper (so I have my header/menus and footer)?

    #352534
    Eric Liddon
    Participant

    I just notice I had a type. I wanted to say “I noticed that there <b>isn’t</b> a meta viewport tag inside the page head tag”.

    #352551
    Michael
    Keymaster

    Hello Eric,

    what do you mean by “a newsletter page”? A Newsletter archive page?

    Michael

    #352566
    Eric Liddon
    Participant

    Yes the archive pages that use the url format: ?na=view&id=xx

    #352636
    Michael
    Keymaster

    It’s kinda weird, since internal Instagram browser is based on Safari as it uses the exact same engine. May I know the url of your website?

    Michael

    #352689
    Eric Liddon
    Participant

    I’m mistaken it is happening in iOS safari as well.

    https://ohsheglows.com/?na=view&id=29

    I’m pretty sure if would work if I can inject the tag
    meta name="viewport" content="width=device-width, initial-scale=1.0"

    #352772
    Michael
    Keymaster

    Hello,

    that tag is already there. I confirm it’s happening on iOS as well, but only from your site, in our test environments it’s not happening at all. Please try to add the following css to Settings > Advanced:

    /* Fix for zoomed-in Newsletter View on Mobile */
    @media only screen and (max-width: 768px) {
    /* Force the main container and tables to be fluid */
    body, table, .newsletter-email {
    width: 100% !important;
    max-width: 100% !important;
    min-width: 0 !important;
    }

    /* Ensure images shrink to fit */
    img {
    height: auto !important;
    max-width: 100% !important;
    }
    }

    Tell me if that works.

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